Absolutely 100% feel that way anymore. Just this past week we had to jump thru hoops spend almost 20 hours on the phone because we booked a cruise thru DVC. Cash customers, no question asked refunds extra discounts. Not us.So I read an interesting post on another thread and the poster said that they always felt like DVC members were treated like 2nd class citizens.
My question is: what did you expect upon purchasing your dvc and do you feel that we are treated "less than"?
Maybe it's because I had experience with timeshares prior to purchasing my membership (a family member has a marriott membership) I did not have an expectation of "extras". I knew that basically what we were buying is our future accommodations at today's lower rate. that's it.
had a room without electric once. Asked to change rooms, told no more studios available and 1 bdrs are more points. 2 days later meet a couple that paid $59/ night to stay in all star, had room issue, upgraded to 2 bdr in SSR, money refunded and meal voucher.
And you wonder why I feel like a second class citizen? There were at least 5 other members around the quiet pool at BW last weekend and we all agreed.