This one time, at Disneyland, this woman came up to me in Tomorrowland, glanced at my name tag, and said "You're a Cast Member, right? Where's Buzz Lightyear??" I didn't answer her first question, just pointed (with 2 fingers) to the ride, which was about 20 feet away, and said "Have a Magical Day!" It was great. The funny thing is, I looked EXTREMELY touristy...big baggy D-land sweatshirt, shorts, camera in one hand, mouse ears...why on earth would they dress a CM like that?!
Another time, I was in a shop when I overheard a CM, very apologetically, say that she had no idea where the nearest smoking section was. Always one to help, I pulled out an extra map (I had like 4 in my backpack...I always grab a stack on my way in because I have a tendency of leaving them on a counter or in the bathroom) pointed our the nearest smoking section to the guest, and let them keep the map. The guest then proceeded to look my nametag and go "Taryn...do you pronounce it Taryn? Well, you're helpful at least. I'm definately going to tell your superiors." The he GLARED at the CM, and walked away! I felt awful, and apologized to her, but she sighed and told me, no, she was glad I stepped in, she just needed to learn the park better.