I was read the following story. I had originally thought Verizon would be paing Disney $4.00 a month per free Disney Plus subscriber, but it actually looks like the cost is a few cents more. $49.99 a year or $1.99 a year more. It may not sound like much, but with over 7 million customers it adds $14 million a year, and more if the Verizon statement of better than expected signups.
55°
Photo Credit: The Walt Disney Company
VERIFY: Yes, Verizon confirms a 'billing error' for some customers with 1-year free Disney+ subscriptions
A post with 53k shares now has Verizon customers double checking their bills. The telecommunications company confirmed some bills may have a glitch, but it's okay.
VERIFY
Author:Eliana Block
Published:5:24 PM EST January 3, 2020
Updated:5:24 PM EST January 3, 2020
WASHINGTON —
QUESTION:
Are some Verizon customers who got a free Disney+ subscription really seeing mistakes on their bill?
ANSWER:
Yes, a spokesperson for the company confirmed that they are aware of a "billing error" on some bills. Customers, however, were never overcharged.
SOURCES:
David Weissmann: Public Relations Manager East Area - Verizon Consumer Group
PROCESS:
When Disney+ launched, Verizon offered select customers the streaming service for free. Now some of those customers are warning about a strange charge on their bills for $49.99.
Heather Nimigean
Everyone who got Disney plus through Verizon!!!! Check your bill!!!!!!!! Jake just sent me this so I checked mine!!! Well little did I know my media was wayyyy higher then expected !! ! I'd check...
Facebook
Jordan Michellee Surerus
CHECK YOUR VERIZON BILL!!! If you got the free year subscription to Disney+ from Verizon double check your bill because they were trying to sneak a $50 Verizon Media and Apps charge in there for...
Facebook
The charge on the bill reads, "Verizon media and apps $49.99." Right below it reads, "Disney+ Monthly $0.00," leaving many people puzzled about what they're being charged for.
So we're Verifying: Are some Verizon customers who got a free Disney+ subscription really seeing mistakes on their bill?
A spokesperson for the telecommunications company confirmed some customers are noticing a minor glitch.
"We've identified a billing error where some wireless customers may see a line item for Media & Apps reflected on their bill," David Weissmann, a Verizon spokesperson, said. "This amount is not being charged to the customer’s bill total. No customer action is needed; we are working to remove the incorrect line item."
Here's how it might look on a bill:
Photo by: FACEBOOK
A strange $49.99 charge appeared on some Verizon customers' bills
This person was billed $113.35 for three separate charges, but the total due only reflects the first two charges ($3.35 + $110.00) not the last one for "media and apps," ($49.99).
It’s a glitch, a phantom charge you didn’t actually pay for, but it also shouldn’t be there.
Weissman said the error isn't appearing on all customers' bills, or for all customers with Disney+.
So yes, we can Verify some Verizon customers did see a mistake on their bill.
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