Disney's Computers Are Down

GaryT977

New Member
Original Poster
peter11435 said:
Everything will be working fine by dinner time. Not to mention since your trip is a week away it is likely they will have a problem again before you go.

I hope so, I'm not one to revel in the misfortunes of others. However, I just got another IM from my CM bud, and as of 3:49, he said everything is still down and not expected to be up soon. In his words "this is big".

BTW - I passed 1000 posts!
 

lawyergirl77

Active Member
LOL!

Just called Disney Dining and their computers are STILL down! The CM I spoke to said that they had actually started a pool for when the computers would be up and running again... Apparently "tomorrow" is in the lead!

She also said that it was a "Worldwide" (Read: Resort-wide) problem. So while the websites may be okay now, it seems as though they're the only things that are back to normal!
 

peter11435

Well-Known Member
lawyergirl77 said:
LOL!

Just called Disney Dining and their computers are STILL down! The CM I spoke to said that they had actually started a pool for when the computers would be up and running again... Apparently "tomorrow" is in the lead!

She also said that it was a "Worldwide" (Read: Resort-wide) problem. So while the websites may be okay now, it seems as though they're the only things that are back to normal!
I doubt the websites (Disneyworld.com) or their problems are connected to the WDW system. Only the reservation part of the site should be connected.
 

peter11435

Well-Known Member
peter11435 said:
I doubt the websites (Disneyworld.com) or their problems are connected to the WDW system. Only the reservation part of the site should be connected.
I don't know, usually when WDW's computers are down the Disney reservation site says it is down also. I am having no problems on disneyworld.com and was even able to check availability and book a room up until payment. Somehow I don’t think this problem is as big as your friend thinks.

Like I said I have been to WDW more than once where they were keeping track of sales and reservations on paper, handing out FP, and not taking dining reservations because the computer system was down. The rides themselves are not networked property wide to my knowledge. MK and parts of Epcot are networked but not together. Thus it doesn't seem the problem could be that wide spread. My guess is that the website problems are unrelated, and that your CM friend is at MK. Thus it is MK DACS that is down. Leaving most of MK at a stand still.
 

lawyergirl77

Active Member
peter11435 said:
I doubt the websites (Disneyworld.com) or their problems are connected to the WDW system. Only the reservation part of the site should be connected.
I tried the reservation site and it was working perfectly (got all the way up to payment with no problems). That's what I was referring to - my bad for not being more specific!!!
 

DavyCrockett74

New Member
This from cnn.com 6:08 PM EDT:

BREAKING NEWS A worm shut down computers running Windows 2000 software across the United States. More soon.

Perhaps disney's problems are related to this?
 

marni1971

Park History nut
Premium Member
The rides should run independently of the other systems; DACS (Digital Animatronic Control System) controls the ride systems and more; and at least in EPCOT originally each attraction has switched so each has it`s own version as a back up. The DACS control center at the MK is in the Utilidors near the HM, from what I`ve seen and heard it is like Fort Knox, and has multiple redundancies.

MACS (Monitoring and Control System) is at computer central is at Epcot is in Innoventions East, and is similarly protected. MACS has crashed once or twice, bringing the parks attractions literally to a halt, but with more localised control introduced over the years even that is becoming/has become a thing of the past.

The only thing that could bring the parks to a halt technically would be a resort wide power failure and all backups failing too at the same time. In theory.

Since this is all techie, please correct me if I`m wrong anywhere!
 

DisneyinBigD

New Member
Computer Magic said:
Maybe it has something to do with Disney outsourcing their computer dept to IBM :lookaroun Don't you get what you pay for :eek: :brick:

The agreements with IBM and ACS won;t be implemented for months. This is exactly the type of situation Disney is trying to avoid by turning over the operations to professionals.
 

peter11435

Well-Known Member
marni1971 said:
The rides should run independently of the other systems; DACS (Digital Animatronic Control System) controls the ride systems and more; and at least in EPCOT originally each attraction has switched so each has it`s own version as a back up. The DACS control center at the MK is in the Utilidors near the HM, from what I`ve seen and heard it is like Fort Knox, and has multiple redundancies.

MACS (Monitoring and Control System) is at computer central is at Epcot is in Innoventions East, and is similarly protected. MACS has crashed once or twice, bringing the parks attractions literally to a halt, but with more localised control introduced over the years even that is becoming/has become a thing of the past.

The only thing that could bring the parks to a halt technically would be a resort wide power failure and all backups failing too at the same time. In theory.

Since this is all techie, please correct me if I`m wrong anywhere!
As far as I know you pretty much summed it up.
 

ntoeman

Member
CNN did also mention that Microsoft knew about this worm and warned poeple with windows 2000 to get the patch. They said the problems are all over the world now too.
 

ogryn

Well-Known Member
BREAKING NEWS: Worm hits systems at CNN
Tuesday, August 16 2005, 23:36 BST -- by James Welsh

A variation of the Zotob worm has hit systems at CNN in Atlanta and New York, affecting programming on CNN, CNN Headline News and CNN International.

The Situation Room from CNN's Washington, D.C. bureau was on air at the time that the network's systems were affected by the worm that causes infected Windows 2000 computers to continually reboot.

More soon.
http://www.digitalspy.co.uk/article/ds23605.html

Maybe it's the same worm?
 

ogryn

Well-Known Member

mhead

Active Member
Well i called at about 5:15 CST to put down my deposit for my Oct trip and the CM told me that the computers of WDW resort were all down and had been down since 1:00 - she said they HOPED to have them up in the next few hours. Had I come here first I would not have wasted a LONG DISTANCE call!!!
 

gsimpson

Well-Known Member
Don't put too much into CNN's hype.

Whenever anything happens to CNN, Atlanta, or Georgia CNN always makes a huge deal out of it. If someone on the Atalanta Braves sneezes they have live reports from the CDC about the impending pandemic. Marta gets a new train station and the world of mass transit is revolutionized. And so it goes.

I manage several medium sized networks only comprising a few hundred Win2K machines total, out of those none were hit. Of course when Symantec and MS released patches/updates a few days ago we went ahead and applied the patches and updates. Our email servers have reported several thousand attempts by the virus.

Biggest problem in our networks, some of the people listened to the mindless blobs on CNN and shut down business critical systems after Wolf Blitzer recommended turning PCs off as a precaution. I guess Wolf and friends don't need to worry about the costs that their hysteria induces.

Come to think of it, they were the same crowd that predicted nuclear meltdown, planes falling out of the sky, and financial colapse Jun 1, 2000. Knowing better I had a great time at WDW for that New Years.
 

gsimpson

Well-Known Member
Disney's servers use Windows?

Based on the disneycareers postings that I've seen I had always assumed that most of WDIG's web sites were Linux based. They seem to almost always be more interested in Linux, Apache, Java, and WebSphere experience as opposed to Windows, IIS, and .Net. I am curious if anyone happens to know what the answer really is. You know what happens when you assume.

According to one of the people I work with at MayWest (a large internet peering point) the slowness and intermittent problems with web sites right now are more related to net congestion with everyone trying to get updates and patches, not the web sites themselves for the most part. Of course there are exceptions.
 

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