Disney fires IT workers and replaces them with foreign workers

[ford91exploder]

Nobody is talking about the H1B program, which allows foreign workers to work in the United States. I believe we're talking about outsourcing work to workers in their own countries.

Erm No,

In both the PG&E and TWDC cases US local workers were replaced by 'imports'. In Disney's case some of the work did go overseas.

 

[ford91exploder]

Yet it is...

DC needs to fix this and SOON!

 

[Unplugged]

I just fear that they'll begin to replace workers at EPCOT's World Showcase with foreign workers.

Why not really push that one? A new India pavilion could feature a dark ride to learn about IT. Starts with an American family at a PC, goes through a lights out data center (just a bunch of LEDs), then features an Indian call center and ocean of developer cubicles. Since outsourcing is cheaper than animatronics, it could be a real full functioning call center. No to mention the cool rat Temple that eliminates the need for exterminators.

 

[PhotoDave219]

I guess we'll just have to agree to disagree based on my real experiences and your own. From what I've seen, the dropoff in quality from a domestic employee to a foreign consultant is minimal at worst.

Are you suggesting my experiences have not been real?

Are you suggesting that some of these others who are IT professionals and people who work in that industry, are you suggesting they don't know what they're talking about?

I'm trying to discuss the big picture here. It's not just the individual quality of the contractor. It's whether or not it costs the company more over a long term to outsource. And every experience I've seen, the companies have lost money on the deal.

 

[danlb_2000]

Thats the simplistic notion, yes.

However you're missing several points, the biggest is that it always bites people in the end. (I wont even address how this is having American companies that get tax breaks in this country and then shipping their workforce overseas without actually investing in the communities theyre located in).

So Person B makes 30k. Well How much is it going to take to teach person B how your company works? How much is going to cost extra to integrate them into your systems? How much more is it going to cost to fix their mistakes?

And god forbid, how much is it going to cost your company if he codes himself a hidden backdoor?

This has been going on since the mid-to-late 90s, with very little-to-no actual success.

So while wall street and accountants see it as a cost-savings in the short term, it ends up being quite a disaster by the end of it.

In my experience this is a big one. It doesn't take a very large mistake to quickly wipe out the cost difference.

 

[CaptainAmerica]

Are you suggesting my experiences have not been real?

No. I'm saying your experiences are real and my experiences are real. Yet they are different experiences with opposite conclusions. Neither of us will convince the other because we've both seen evidence that supports our respective positions.

 

[PhotoDave219]

No. I'm saying your experiences are real and my experiences are real. Yet they are different experiences with opposite conclusions. Neither of us will convince the other because we've both seen evidence that supports our respective positions.

I also find it horribly ironic that a man who calls himself "Captain America" is supporting outsourcing of jobs.

 

[CaptainAmerica]

I also find it horribly ironic that a man who calls himself "Captain America" is supporting outsourcing of jobs.

First, my user name is a comic book reference, not a political statement. Second, I believe that global companies need to think globally. That means customers, vendors, and resources. As I've already said, this notion of "American jobs" is xenophobic at best.

 

[PhotoDave219]

First, my user name is a comic book reference, not a political statement. Second, I believe that global companies need to think globally. That means customers, vendors, and resources. As I've already said, this notion of "American jobs" is xenophobic at best.

I believe companies should invest in their communities and their workforce.

 

[CaptainAmerica]

I believe companies should invest in their communities and their workforce.

The notion that The Walt Disney Company has a "community" beyond "anyone worldwide with a pulse" is cute, but this is 2015. They're a global media conglomerate, not a local credit union.

 

[PhotoDave219]

The notion that The Walt Disney Company has a "community" beyond "anyone worldwide with a pulse" is cute, but this is 2015. They're a global media conglomerate, not a local credit union.

Okay, you're doing a fantastic job of not discussing the bigger picture.

 

[CaptainAmerica]

Okay, you're doing a fantastic job of not discussing the bigger picture.

Exactly the opposite. I'm viewing the situation globally. An outsourced job lost by a guy in California is a job gained by a guy in Bangalore. You're only focusing on the negative side of that equation when, in reality, it's perfectly balanced. To justify your position, you'd need to successfully argue that the Californian is somehow entitled to that job while the Indian is not.

 

[PhotoDave219]

Exactly the opposite. I'm viewing the situation globally. An outsourced job lost by a guy in California is a job gained by a guy in Bangalore. You're only focusing on the negative side of that equation when, in reality, it's perfectly balanced. To justify your position, you'd need to successfully argue that the Californian is somehow entitled to that job while the Indian is not.

Balanced globally, yes. Unfortunately that guy in Bangalore doesnt pay the taxes to fix the 405. The guy in SoCal does.

 

[Dwarful]

This is unfortunate and does impact guest services. When that happens frustration begins. I hate to see anyone in our country lose a job. Yeah a guy in Bangalore might get a job...but then the US citizens pay twice because now we pay unemployment, SNAP, HUD etc., for the guy in California.

 

[betty rose]

^^^Exactly, just happened at my husband's Pharma company. The "IT Help Desk" has become the "Helpless Desk."

What is happening in this country? My family experienced the same thing in banking. Is their really a USA anymore, sorry off topic. I just couldn't let this go without responding....Makes me so sad.

 

[betty rose]

The notion that The Walt Disney Company has a "community" beyond "anyone worldwide with a pulse" is cute, but this is 2015. They're a global media conglomerate, not a local credit union.

And this world conglomerate, maybe the undoing of all of us. Yes, I'm a firm supporter of the USA, not the USA of the World, so sue me. This stupidity just makes me angry....and I know we have had world trade for eons, but not at the expense of our country....that is job's for our workers....if you want slave labor, you will have it with your attitude....apologize to the moderator for being off topic...I'm old .

 

[GhostHost1000]

Well it's also an InfoSec issue.

You don't want a third party with the possibility Of putting a backdoor into your systems.

Very true

 

[ItlngrlBella]

And this world conglomerate, maybe the undoing of all of us. Yes, I'm a firm supporter of the USA, not the USA of the World, so sue me. This stupidity just makes me angry....and I know we have had world trade for eons, but not at the expense of our country....that is job's for our workers....if you want slave labor, you will have it with your attitude....apologize to the moderator for being off topic...I'm old .

Betty, I agree with you 100% and it's not because your old - and I'm not (*that*) old yet ( 30 days until I turn 40).

 

[DisneyCane]

It will never go back to a situation where there is no foreign outsourcing in IT but I would expect some kind of snapback like has happened with Indian (the country) customer service agents. Several of my credit cards have agents that answer with things like "Hi, this is sue in Salt Lake City, UT" or similar. They are making a point of showing the customers that their agents are American and in America.

 

[GhostHost1000]

don't be surprised... they are even outsourcing the next Captain America