Again, ya'll are so nice. I'm so excited to be cool.
I've got like 15 minutes left of my 45 minutes of free wifi at Heathrow.
I'll try to sum up booking cruises through Kingdom Konsultants for you, but I may miss something. Just ask if this creates more questions.
We don't charge fees at all. Booking through us is the same price as booking through Disney. Disney pays us for each booking. Essentially they lose a little money every time someone uses a travel agent. Disney (and other companies) recognize that travel agents bring them business so it's worth it to them.
As a side note, Disney also doesn't allow anyone to discount their cruises. If you see a company advertising Disney cruises for less, look closer. Something is amiss. Some agencies used to hold group booking chunks and clients could save money that way, but Disney (Cruise Line) has discontinued group bookings.
Kingdom Konsultants offers onboard credits as a thank you to clients for booking through us. Yes, we are giving you back some of our commission.
If you rebook onboard and name us at the time of rebooking, you can get our onboard credit and the rebooking benefits from Disney. It's very easy to do. Disney has a place on the form to fill in an agent or agencies name. If you don't name us and change your mind within 30 days, you can transfer your reservation to us.
Disney can transfer any reservations made with them (onboard, online or on the phone) to an agency if it's done within 30 days of the booking. We do lose part of our comission when that happens, so the onboard credit from us may be reduced.
If you're outside of 30 days of booking, the only option is to cancel and rebook. If the price hasn't gone up, it' s pretty painless process. If it's gone up, then of course it may not be worth it. Even for our excellent service.
Once you've booked with us, you can still see everything about your reservation online. You can book your own excursions, order gifts, etc. If you want us to handle that part, that's what we're here for. We want to make this easy for you.
We have to do everything involving payments, but that's as easy as sending an email saying - "Tammy, pay $500 today with the card on file."