An aside - looking at this thread, I keep getting that song from Evita stuck in my head, where the ex-girlfriend is trilling "So what happens noooooow?"
Regarding the title of this thread, I think Disney has to overcome these challenges in approximately this order:
- The Streaming Issue. Disney+ is a black hole of lost profits and it has trained audiences to just wait for movies on D+. I think Disney being an easily visible company makes this worse. I couldn't tell you where a movie like Barbie is going to stream or when, and I imagine this is true for many casual movie viewers. So the FOMO is greater. But Disney movie = Disney+, and relatively soon, makes it simple to save on that very expensive trip to the movies.
- Big budgets. These overshadow the fact that their movies actually are making a great deal of money - just not enough to leap over an impossibly high bar in terms of budget.
- People who are mad at Disney, for various reasons. The Right is mad at Disney. China gets mad at Disney for various things. Disney fans are mad at Disney for what they're doing in the parks. This one is tricky, because some of the reasons are political, and I think Disney needs to do the right thing while also finding a better way to sell it, to get people onboard with what they are doing.
- Disney needs to get a bit more "finger on the pulse" with their movie offerings. I put this low on the list because I think their movies are overall still very good. But they need to fine tune the audience they are targeting them too. None of the kids in my life saw Elemental because it seemed too plot-heavy for little kids who like bright colors, slapstick comedy, and tons of action - so Mario and now Ninja Turtles were the go-to. Little Mermaid probably could have been more of an "experience movie" in the style of Barbie if they had partnered with Starbucks to create a Mermaid Frappuccino and done an Instagram challenge and such. Again, it's not that I think their movies aren't quality, but missing the trends of the moment by even a little bit can be a big deal in the current zeitgeist.