It’s weird, they’ve improved, but it’s clear their monopoly powers make their product worse. I have an X1 box and it’s a major improvement over the old boxes, which you pay like $7-8/month per box for. The streaming app is great and the cloud DVR functions fairly well. Then I look at my Apple TV, it’s a quarter of the size, works without the bugginess of X1, and I don’t have to pay for it into perpetuity. But thanks to Comcast and the others, I can never use my Apple TV or PS4 like I would my cell phone where I can pick which one I use and which service to use it on.
No matter what they do, the dynamic is still the same; they have all the power over consumers and their competitors.