Dear Sandra Pedicini (& Dr. Blondie) ...

asianway

Well-Known Member
Got one back, So someone is reading them.

Thank you for your email to George Kalogridis regarding your concerns. Your correspondence was forwarded to me so that I may personally respond to you.



I truly appreciate your being a such a dedicate fan and for sharing your feedback with us. I would like to talk with you to discuss your comments. However, I do not have your telephone number. If there is a good time I can call you or if there is a good telephone number, please let me know.

Kindest regards,



Joan Martin

Guest Experience Services

Walt Disney World Resort
@WDW1974 it's yer buddy Joan!

PS is this an actual person or like a code name?
 

zakattack99

Well-Known Member
In the Parks
No
Eh, it's usually better if you write your own variation on the email. It's fairly easy to setup a new email address and just copy paste, but individualized/personalized emails have a little more impact. Not necessarily the same as an actual written letter, but it's better than 20 copies of the same thing from different people.

Agree with this statement. I work in an office that receives "canned" emails from unions about verious issues, they get noted under the person's name who sent them and they get filed away. An individual can write a personal letter about the same issue and it will get a response because they took the time to write it and say how they felt just not just left their name and emailaddress so that the computer could pump out hundreds of emails. Just remember keep it civil be polite!
 

WDW1974

Well-Known Member
Original Poster
Just a few notes as I have a busy weekend ahead and won't be able to be around until early next week.

First, to anyone who has sent a msg (you all know who you are) I am not ignoring you, but you won't get an answer until mid-week.

Second, this thread wasn't a rally the troops deal. Everyone has different concerns (some that I don't even share) about the way WDW is being run and, honestly, getting in touch with the people at the centre of the decisions is how you either bring about change or, at the very least, make damn sure your voice gets heard. It would be folly and an utter waste of time if a group of you all sent the same messages to the same execs. That's not how this works. Figure out what bothers you most. Find out the exec or execs in charge at the WDW level (although CCing to folks in Burbank is fine as well) and write them or call them. Much of the info is available here ... and any CM can pull up contact info for just about anyone at the company. It really is that easy. No, I'm not going to give you Dr. Blondie's cell phone, but since TWDC pays for it and she uses it for work, you could give her a call and ask when the next cupcake party will be held and request an invite.

Third, almost every exec at WDW reads their own email. They may not directly respond, but they read it. Georgie K is notorious for reading his stuff, even though he now has an assistant who may read it first.

Fourth, if you get Joan Martin ask her for her real name. She seems to be the catch all for emailed complaints to execs from the online world. She was so sincere in her dealings with me. You could see she had a file and script in front of her. From what I've been told, 'Joan' doesn't exist. There are multiple people who use the name and persona, so take that for what it is worth.

Fifth, I absolutely think folks should contact Soup & Salad Sandra and chat with her about the Sentinel's lack of real coverage of WDW (and UNI as well) and why that is. I believe her phone number is listed at the bottom of her stories.

Finally, it does make a difference when you call or write. Disney keeps records and they are forced to report on all complaints (or compliments) given at the exec level (another reason why they'd much rather you abuse a $10 an hour CM at City Hall at midnight ... or push a hotel front desk clerk into comping a meal at Chef Mickey's).

If enough people collectively contact TDO execs and say "enough is enough" it just might get some of these changes reversed and, more importantly, make them think a fourth or fifth time about some of the cuts and price gouges that they are considering.

Y'all have nice weekends! Make some MAGIC!!!
 

Disney Analyst

Well-Known Member
Just want to say, yes some do and some reply... When I did my ICP at MK in 2013, I noticed I had (as a CM) a full list of emails... so I decided to send George my story, about a Canadian who finally got to work at Disney... Told him how I appreciated his work at Disneyland (he had just moved up to WDW), that kind of thing.... I had a very kind email back from him the next day.

In fact I just found that email...

Hello Evan!


Thanks for your nice email, it is a pleasure to meet you!


I appreciate your nice comments regarding my time in Disneyland, and as you can imagine I am even more excited to be leading the Cast here in Walt Disney World!


Congratulations on becoming a Cast Member, I am sure that it will be a fantastic summer for you!


Keep up the great work and I hope to see you in the Park one day soon!


Best,


George
 

Smiddimizer

Well-Known Member
Just want to say, yes some do and some reply... When I did my ICP at MK in 2013, I noticed I had (as a CM) a full list of emails... so I decided to send George my story, about a Canadian who finally got to work at Disney... Told him how I appreciated his work at Disneyland (he had just moved up to WDW), that kind of thing.... I had a very kind email back from him the next day.

In fact I just found that email...

I don't want to on your bonfire or anything, but those are too many exclamation marks to be human.
 

asianway

Well-Known Member
I can just imagine...

"Who's gonna be Joan today?" "I DON'T WANNA BE JOAN!" "Fine, I'll do it..."

EDIT: Just read a little farther down and turns out that's how it actually works. Oh.
I wonder if she ever offered Spirit the Billy Martin?
I can hear Spirit-I decline. I decline the Billy Martin
 

FigmentForver96

Well-Known Member
So just our of curiosity, anybody open to say what they emailed? I kept mine fairly brief, but was just curious what people were exactly saying to the higher-ups.
 

Magenta Panther

Well-Known Member
I'd be on board with this, except...well, remember that piece the Orlando Sentinel did on the broken Yeti? It was pretty stinging, but all WDW's rep did was make some mewling excuses in reply. And then nothing happened. I don't think Iger's Disney has any shame. As long as the rubes ride the rides and buy the merch, Iger and Co. couldn't care less about show quality. JMHO.
 

ford91exploder

Resident Curmudgeon
I'd be on board with this, except...well, remember that piece the Orlando Sentinel did on the broken Yeti? It was pretty stinging, but all WDW's rep did was make some mewling excuses in reply. And then nothing happened. I don't think Iger's Disney has any shame. As long as the rubes ride the rides and buy the merch, Iger and Co. couldn't care less about show quality. JMHO.

The trick is to STOP VISITING if enough do that that will get Iger and Co's attention real fast. Usually we stay for 2 weeks in May, Not this year or next. The 2017 plans are for a trip to jackson hole for the total eclipse - and the funny thing is that trip will cost LESS than the usual Disney trip and we renting a villa out there.
 

wogwog

Well-Known Member
The trick is to STOP VISITING if enough do that that will get Iger and Co's attention real fast. Usually we stay for 2 weeks in May, Not this year or next. The 2017 plans are for a trip to jackson hole for the total eclipse - and the funny thing is that trip will cost LESS than the usual Disney trip and we renting a villa out there.
Wise choice.
 

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