Can you blame any cast member for doing something like that? They are not responsible for the budget cuts and should not have to put up with any guest dissatisfaction that comes accordingly. If someone is upset that their favorite food item is gone, I see nothing wrong with informing them that its because of budget cuts and letting them know they should take it to someone else instead of getting yelled at for something they were not a part of and can't rationalize.
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Cuts coming to every area of parks and resorts - thanks to Shanghai and Paris
- Thread starter wdwmagic
- Start date
asianway
Well-Known Member
Yes and the character cuts on the route were noticeable
raven
Well-Known Member
When it comes down to front line CMs having to be the one to tell guests bad news, I completely understand. "Traditions" is so rushed nowadays that you end up signing a whole bunch of stuff you don't understand. They get you in and out. Plus they don't tell you in traditions how to handle guest complaints about things that the company is doing deliberately.
ford91exploder
Resident Curmudgeon
Before MM+ it was very unusual, The only time you ever needed to visit GR is if you lost something or you wanted to book a tour or upgrade your AP.
ford91exploder
Resident Curmudgeon
Yet Disney expects you to schedule your DINING 6 months out and your rides two months out, So why should people NOT be obsessing over entertainment schedules 6 months in the future after all they are probably scheduling their meals around rides and entertainment.
raven
Well-Known Member
I agree. While some guests like to plan, others just want to go with the flow or are first time visitors and don't know what to expect. When they get their they find their options are limited because Disney wants to know exactly where they will be and when, six months out from their visit.
Weird. I looked at a menu from 3 months ago, and there was no Lobster Mac and Cheese on it, so if it was removed, it wasn't recent.
That date was changed last week when the March hours were updated. I'm still not seeing anything to inspire hope with regards to the March calendar.
wogwog
Well-Known Member
I can only think of two obvious reasons for the hours and entertainment cuts in February. My guess is pure budget cuts ordered by Burbank with no regard for guest enjoyment or they have projected a drop in guests coming in March. Any other reasons anyone can think of that explain this drastic change?
UncleMike101
Well-Known Member
Yup...........
Checking one of the "rival" Disney websites will show that WDW has changed the vast majority of it's dining menus from Oct till Feb.
Could be budget cuts.
Could be making the pre prep operations more efficient.
Could be just offering new and different items.
wogwog
Well-Known Member
The correct answer is budget cuts. To my ears from a WDW Chef neighbor. You have not seen the end of the dining "adjustments".
The other option could be that not enough people were purchasing the product to justify the costs. You can't have expensive lobster that isn't frozen lying around if people aren't buying it. It gets thrown away at a certain point, and can't be refrozen. We go to CHH multiple times every trip, and have never ordered it in the past. If I were in the restaurant business, I certainly wouldn't keep items that aren't selling, and this may simply be the case. Of course, we have to blame Disney cuts for everything nowadays, even if there isn't any basis in reality for it.
xdan0920
Think for yourselfer
They didn't. She's full of it.
Nubs70
Well-Known Member
The first two possibilities point to menu standardization with point 2 supporting point 1. Point 1 alone would simply be removal of choice. Point 3 alone would support replacement of choice and could support Point 1 if LMO is a lower input cost.
ford91exploder
Resident Curmudgeon
The other option could be that not enough people were purchasing the product to justify the costs. You can't have expensive lobster that isn't frozen lying around if people aren't buying it. It gets thrown away at a certain point, and can't be refrozen. We go to CHH multiple times every trip, and have never ordered it in the past. If I were in the restaurant business, I certainly wouldn't keep items that aren't selling, and this may simply be the case. Of course, we have to blame Disney cuts for everything nowadays, even if there isn't any basis in reality for it.
Of course if Disney ran restaurants like they did in the 70's through 00's the menu and ordering would not be set in stone 6 months in advance, It would be like a 'real' restaurant where the executive chef makes menu decisions based on what's selling NOW + signature dishes which are always available.
Of course that can't be prefrozen and 'rethermalized' in a vat of boiling water...
ford91exploder
Resident Curmudgeon
You nailed it since 'back of house' are being gutted it's gonna be menu standardization with 're-thermalized' entrees sold for michleln 2 star prices. So glad I DONT have a WDW trip planned this year.
Well true, except that CHH is a QS restaurant, not a sit down, so like any fast food place that serves fresh seafood, it cannot take 20-30 minutes to prepare, so cannot be frozen. You can't boil frozen lobster and expect it to taste anything like fresh. If it doesn't sell, it's thrown away, and the place loses money on it. Oh, and they do still have a lobster roll on the menu, for those wanting lobster. TBH, I've never seen mac 'n cheese at CHH, except for the kids menu.
peter11435
Well-Known Member
Stop talking about things you have no knowledge of.