GoofGoof
Premium Member
I agree with this in general and I do feel it’s a minority of guests that cause the most problems. Disney does set themselves up for issues because they don’t want to be confrontational with customers. It’s a great strategy to keep guest satisfaction high but when certain people find out they take advantage. Just one example, drinks at self serve stations. For years Disney turned a blind eye to blatant theft of soda. To the point they finally put in chip readers on the cups rather than have CMs confront guests. I went to Hershey Park a few summers back and my son got a drink and sandwich from a Subway in the park. They had an outdoor soda fountain so he assumed he could refill the cup. The person working there firmly told him no refills. He was upset as a little kid getting yelled at by an adult stranger but he got over it. We went back the next year and when I asked where he wanted to eat he said anywhere but Subway. Disney doesn’t want people leaving with a bad taste in their mouth so they bend over backwards to make sure that doesn’t happen. It’s great customer service, however I would trust Hersheypark to be willing to enforce social distancing rules over Disney. I know most people will follow the rules but some will not. You can see from some of the posters here that a percentage of the population thinks the rules are not needed and this is basically a hoax. It’s going to be hard to get those people to follow rules especially if you don’t want to enforce them. Disney will strongly enforce rules related to guest safety so I hope they treat the new guidelines when the parks open as safety rules.I think bad behavior is a common occurrence because some people behave badly everywhere, doesn’t matter where. It’s no more prevalent than anywhere else we are just more alert to it at Disney.
Schools strictly enforce rules but bad behavior is common. Some people will act irresponsibly regardless of perceived consequence.
When you consider that there are hundreds of thousands of guests across Disney’s properties every day, bad behavior is going to exist. The vast majority of guests do follow the rules and I think most have the perception that Disney enforces theirs. One in a million becomes noticeable when you deal with Disney numbers.