I can attest that the unemployment system is still a complete nightmare for all, no matter what company they work for in Central FL. 38% of applicants have been deemed ineligible, many for unknown reasons as the system is not providing a way for users to see why they were declined. There is a section in the website where that info belongs, but its blank for most ineligible. So, the only option is to call, and the phone lines are a crazy, disaster mess. It is nearly impossible to get through as the line disconnects during every call. Sometimes it will say "We are too busy, call later" and then disconnect, and other times it will just randomly disconnect while you are holding waiting to talk to someone. Between my husband and I we called over 50 times in one day this week. Total nightmare...we are now on week 7 since having applied, with no pay. and no answers.