Computer headache

D

Disnut

Member
Original Poster
Ok, here is my problem: I have anti spy ware from Yahoo, when I run it it says I have a bunch of adware and spyware and trojans. I will delect them and follow the directions to rebot my compurter. As soon as I turn it back on I get the pop up again saying that I have adware running and to run my anti spyware again. These ads are for antispyware to buy it.

I have even tried resetting my computer to a previous date. It won't let me. I have tried several dates on this. Can someone help please?
 
Tim G

Tim G

Well-Known Member
Disnut said:
Ok, here is my problem: I have anti spy ware from Yahoo, when I run it it says I have a bunch of adware and spyware and trojans. I will delect them and follow the directions to rebot my compurter. As soon as I turn it back on I get the pop up again saying that I have adware running and to run my anti spyware again. These ads are for antispyware to buy it.

I have even tried resetting my computer to a previous date. It won't let me. I have tried several dates on this. Can someone help please?
Click to expand...
Delete all the spyware programs from your computer... using configuraion -> Software...

Remove all the Ad a ware program junk...

Install a good Anti virus program... Spyware won't damage your computer as long you use a real good antivirus program...




Hope this helps...
 
D

Disnut

Member
Original Poster
I have anti virus and anti spyware from Yahoo which normally is pretty good. I have never had any problems with it. I am just so frustrated with these popups. I am not sure what you mean by configuraion software. I don't know anything about computers
 
dandaman

dandaman

Well-Known Member
Click on "Tools", then "Internet Options" at the top of the screen. Select "Delete Cookies", as well as history and Temporary Internet Files, if need be. (Note: Once you do this, you may have to re-log in to the forums.)

:wave:
 
D

Disnut

Member
Original Poster
dandaman said:
Click on "Tools", then "Internet Options" at the top of the screen. Select "Delete Cookies", as well as history and Temporary Internet Files, if need be. (Note: Once you do this, you may have to re-log in to the forums.)

:wave:
Click to expand...

So far this has worked. I will try the other if it comes back. Thank you soooo much for all the help.:sohappy: :kiss:
 
Uponastar

Uponastar

Well-Known Member
Disnut said:
I ended up running the other scan. Hopefully that has done it. Thanks again.
Click to expand...

Susan, are you here?
I got step by step directions for what you should do.
Do you want them?
It will take a little time for us to do this.
 
Uponastar

Uponastar

Well-Known Member
Susan, here is what you need to do to solve your problem.
I suggest that you have someone who knows something about navigating around a computer to sit with you and follow these steps.
Don't do it unless you're comfortable with it.
Here goes:
1. As your computer is starting up Go into safemode on your computer by tapping F8 repeatedly.
2. Go to my computer -Local Disk C (or whatever your hard drive is)
3. Go to Documents and Settings - Find your Cookies -
except for the index (which should be listed first) delete everything.
4. Go to Documents and Settings - Local Settings -Temp Folder -
delete all
5. Go to Documents and Settings - Temp Internet Files -
delete all (this may take a while)
6. Go to you START button - Control Panel - Add & Remove Programs -
Delete and Remove all Spyware, Adaware, Spybot Programs
7. Go to "C" Drive and delete any folders from the spyware adaware
programs
8. Go to START - Search- All files and folders -
In the first box type: adaware*.*
delete any files that come up.
then in that same box type: spy*.*
delete any files that come up.
9. Go to Recycle Bin - delete all
10. Restart your computer.
 

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