CM Attacked at ToT

rk03221

rk03221

Well-Known Member
Driver said:
That's correct and they will pressure a CM to NOT press charges. I've had some of my friends go through that horrible process.
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Yep your actually right about that. I’ve had a few of my friends get pressured by the higher ups to not press charges against the guest. Isn’t that illegal?
 
John park hopper

John park hopper

Well-Known Member
Disney won't press charges and enforce their own rules --good to know, next time I'm at WDW and I don't get things my own way I can punch a CM in the face spit on them and cuss them out. No up charge for doing it --a Disney free be and who says Disney doesn't appreciate their guests.
 
Incomudro

Incomudro

Well-Known Member
John park hopper said:
Disney won't press charges and enforce their own rules --good to know, next time I'm at WDW and I don't get things my own way I can punch a CM in the face spit on them and cuss them out. No up charge for doing it --a Disney free be and who says Disney doesn't appreciate their guests.
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You can bully them off of their control panel stations too.
They must step aside - lest they touch your hands.
 
Mr Disney

Mr Disney

Active Member
In the Parks
Yes
Hey everybody! Haven't been active forever, but thought I'd throw my two cents in.

I was choked for pulling a guest off of an attraction at the OTHER park for having a bag that needed to be stowed in a locker. It was right on the platform in full view of guests, team members, and security cameras. When security arrived, they had me write a witness statement and asked if I wanted to press charges. I asked if I should (not knowing any better), and the security guards informed me that the park is not allowed to advise the team on what to do in this situation. I decided not to press charges, but the entire family was trespassed.

Working at a theme park is difficult to say the very least. During SWGE preview, I thanked every CM for coming in at that time, and 90% of them were stunned that I was thanking them. Remember to thank the people with name tags the next time you're in the parks. A smile and a genuine gesture of gratitude goes a long way.
 
George

George

Liker of Things
Premium Member
Mr Disney said:
Hey everybody! Haven't been active forever, but thought I'd throw my two cents in.

I was choked for pulling a guest off of an attraction at the OTHER park for having a bag that needed to be stowed in a locker. It was right on the platform in full view of guests, team members, and security cameras. When security arrived, they had me write a witness statement and asked if I wanted to press charges. I asked if I should (not knowing any better), and the security guards informed me that the park is not allowed to advise the team on what to do in this situation. I decided not to press charges, but the entire family was trespassed.

Working at a theme park is difficult to say the very least. During SWGE preview, I thanked every CM for coming in at that time, and 90% of them were stunned that I was thanking them. Remember to thank the people with name tags the next time you're in the parks. A smile and a genuine gesture of gratitude goes a long way.
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Great point. Next trip I’m to make a point to thank the CMs as often as I can. I know I could do better.
 
Mr Disney

Mr Disney

Active Member
In the Parks
Yes
StarBurst said:
glad you are ok from that..

you sound like an awesome CM or the other park team member?
2 weeks ago, my last day at disney i may or may have not spent an hour filling out 4 CM compliment forms...


it was exhausting remembering all the details but i had blast doing it
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Thanks for your kind words! It honestly ended up being a crazy story to tell people. *shrug* Another great way to recognize Cast and Team is to tweet about them! Use the hashtag #CastCompliment for Disney and directly tag Universal Orlando for TMs! CMs & TMs get recognized, their picture taken... whole nine yards. On behalf of all Theme Park employees, thank you for taking the time to tell us what we did right!
 

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