I've experienced this too. I've seen a few that appear to be tired of asking "how many in your party?" and I don't mean physically tired but in a fed up kind of way, as if they're bored with their job. Luckily those have been few. But I also understand that as easy as it looks, that may not be the case each ride and section as a superior and they could be the cause. A few years back I was purchasing a clock in the glass shop on Main Street. This very helpful C.M. who was doing stock work, noticed I had been waiting at the register for some assistance and no one came, I was just patiently waiting. He dropped what he was doing, he asked me if I needed assistance and I replied that I was waiting to purchase the clock. He took the time to carefully wrap it, he couldn't find the original box so he was looking for one to put it in, when from I don't know where, comes this lady who I'm guessing was the supervisor and chewed him out for not doing his work. I felt horrible for this young man. I stepped up and firmly told her that while I was waiting at the register and no one came, he actually noticed there was a customer, he was kind enough to stop what he was doing to assist me and I personally didn't appreciate the way she was talking to him. She apologized to me and I told her that it was him she needed to apologize to. Boy did that bother her. This young man felt so embarrassed in front of me that he was being talked to that way in front of a guest. So there may be alot these C.M put up that we really are unaware of. Does it justify them not being in character? No. Does it help me be more understanding? Yes. I simply offer them a smile and wish them a great day.
