I'm not a fan of the cards, but I'm also not okay with sitting at a table waiting for characters when I'm already done eating. They should be able to get the characters to you in a timely fashion without feeling rushed. Again, maybe there are simply way too many tables for four characters to be able to cover.Well,it's only wrong if you only care about margin and not guest experience and you don't mind letting everyone know that. For how many decades has the system they eliminated been just fine?
Handing out cards gives kids the thrill of meeting a new business associate! It's so warm and special! In fact, why do we even need the costumes? The waiter can just bring four cards with your meal!
The key to running an entertainment corporation is to maintain the illusion that some of your emphasis is on "entertainment" rather than "corporation."