I'm on his side, BTW, about Eisner. I am old enough to have attended the Shareholder's meeting in Seattle with the big rollout for Go.com and Eisner was not speaking as someone who had any understanding about the Internet. It felt like it was something Disney was doing because everyone else was doing it. I'm also old enough to remember when he declared Animation, especially princess musicals as a dying business (for the 2nd time!). I have 90% confidence that if Eisner had stayed, there would never have been a Frozen, because there would have been no animation. They would have left it as a co-producer enterprise with Pixar. Let them carry most of the burden if they believed in the art of it. Also, I remember original DCA and the 2nd Paris park and HKDL and the reasoning for why they were built. In the late 90s, early 00s he seemed like a man that no longer had faith in Disney's core animation (if he ever did) and theme park product as growth industries going forward. I would hope we could look at the last 15 years and see how wrong that would have been. And he also seemed like one who had little personal interest, and therefore understanding of the emerging Internet landscape to effectively capitalize on that as a replacement. It would have been a disaster. I am no Iger fan, but I believe he did understand the speed and value of how fast technology was changing our world. Implementation in the trenches... that's another thing.
Disney has lacked a leader for a long time, who had true passion and faith in the core products. I do believe they all really enjoyed being CEO of the Walt Disney Company and thought that by having that title was proof that they must possess the characteristics that everyone associated with Disney. Creativity, innovation, quality, etc. But every time the ground got a little shakey, they all turned away from those. In favor of jumping on trends, and leaning into preconceptions. Disney isn't the only company, I would say this about. In among all the other crisis the world is facing, I think really developing true talent, building a deep bench is one of them. Too much with the people can be easily swapped out with cheaper, younger models, as if raw ore can be refined into valuable metal without anyone with skill holding the tools.
But after fighting this battle for 25+ years, I don't care anymore. So otherwise, I'll leave you too it.
Edit for one final thought. I'm also old enough to have attended many talks with the old Disney guard via the NFFC and some other things. And I remember the many times these people expressed their admiration for Frank Wells. I don't remember them making comments in the same vein about Michael Eisner. Of course, they are always polite toward talking about the boss, and mostly not disparaging... Although, Jim Cora was an exception. To me, that means something, because these people weren't there to talk about Frank Wells. But it came up anyway.