Doesn't the fact that to OP paid for those services by ponying up the ridiculously high rates at the deluxes make a difference to any of you guys? You guys are really OK with rack rates over $600/night for monorail resorts that now have limited and sometime no monorail service?
I am just glad that Disney hasn't warped by brain so much that that is acceptable to me.
IMHO, commentary regarding how the "ridiculously high rates" is really irrelevant. The rack rates are the by product of the market...Disney can only charge what people are willing to pay.
At the end of the day, regardless of how much you pay for your room....no matter if you are staying at a Disney Deluxe resort or the Ritz Carlton....mechanical issues/problems will arise. That's a simple fact of life.
Just because you pay a "premium" for a product or service, does not mean you will not encounter issues. Folks who pay for Benz, BMW, or Porsche will inevitably encounter mechanical problems with the vehicles. Mechanical problems don't care what you paid for your room or vehicle. Paying for a Deluxe resort does not grant individuals some sort of diplomatic immunity to mechanical issues. By the way...I'm saying this as someone who routinely stays at in a Deluxe when visiting Disney.
Also I read some comments about how Disney needs to "step it up to keep the rides working". I agree that Disney needs to do everything possible to keep the rides operational. Let's be honest, Disney would not be able to survive the liability lawsuits that would ensue if they were not doing everything possible to keep rides operational and safe. To be honest, I don't know how we can effectively gauge whether or not there has been increased deferred maintenance regarding Disney's equipment/rides.
The other problem is as follows...some of the steps Disney needs to keep rides operational involves shutting the down rides and/or attractions of an extended period of time. And when that happens...that means some one or some family is denied access to their favorite ride during their big trip. So now, some family is mad, upset or disappointed about their inability to go on their favorite ride. Unfortunately, that's the way things roll in the service/hospitality industry. Service providers will never please everyone. Conversely, customers will need to occasionally roll with punches when issues do arise.
Hopefully the OP was still able to enjoy their trip despite difficulties with the monorail.