This past Halloween, we were boarding the tram to go back to our car at the Studios and my 6 year-old daughter began to cry. (It was our last day and we were leaving early the next morning.) She was just sobbing and two college-age kids (I call them kids because I'm at least twice their age!) turned around and began talking to her. The girl (I wish I knew her name!) said "Princess, what is wrong?" and my daughter, through her sobs, told her that we have to leave and she wasn't ready to go back home. Through the conversation my daughter and I had with the girl and her friend, we came to find out that the girl worked in entertainment at the MK and her friend worked at the Voyage of the Little Mermaid (his name was Andy and he was from Nebraska, and had been working for the mouse for only 6 months.) The two of them had come to the Studios that day to just have fun - they weren't working. The girl gave my daughter a DVC pin (which she still proudly displays) and Andy gave her an Ariel pin (Ariel is my daughter's FAVORITE princess). It made my daughter stop crying and smile. I'll never forget how good I felt walking to our car after getting off of the tram.
That is Disney magic...thanks to the WONDERFUL CMs who go out of their way everyday to make that magic and gave my family a wonderful memory... :sohappy:
Perhaps this story isn't a "surprise" but it was an interaction that we didn't expect, so in that way it was a very pleasant surprise.