Bad Experiences

Sumshine 904

Member
Original Poster
My family and I just came back from WDW yesterday and we all had a wonderful time. However, it seems like something bad or disappointing has to happen at least once while we're there, and this trip was no exception. I have to say though, this has got to be my worst experience by far. :(

My sister and her husband have been renting two scooters before every trip (one for their family, the other for my parents and I) since roughly two years ago. My mother has a very bad heart condition, along with a condition in her legs that causes them to go numb/collapse if she walks too much. My sister also has a horrendous heart condition, much worse than my mother's, and she's only in her thirties. Needless to say, the scooters are very helpful.

As we approached our bus stop to Epcot and got in the wheel chair line, my sister's husband had forgotten to bring their medication with them (he also suffers from anxiety attacks), so he took his scooter to run back to the room to retrieve them, leaving my parents, sister and I waiting with the other scooter. A woman and who I can assume to be her daughter/relative pull up in a scooter behind us shortly after he left, and my father made SURE to tell her that there was another scooter in front of us that had to retrieve medication. She said it was okay. I repeat, she said it was okay.

So some time had passed, and my brother-in-law comes back. Not long afterwards, this woman began to become disgruntled and complain: "You know, this isn't very fair. It's like you're cutting in line and cheating us. He has to get in the back of the line and you two are just going to have to separate, it's what you have to do sometimes." We tried reminding her that she said it was all right not too long ago and emphasize that he had to retrieve important medication, but she just kept on going.

The bus eventually arrives and the woman doesn't hesitate to send her daughter or whomever it was to the front to speak with the bus driver. She brings him over and begins to loudly complain to him that we cut in front of her, that we're liars, cheaters, among other things, and at this point we were baffled and trying to stay composed (I seriously wanted to pop her!). However, the bus driver said that since we're at the front, we were going to get on first, and at this point she was fuming.

I kid you not, this woman was screaming, cursing, and giving us the finger as we loaded our scooters onto the bus. She even GAVE US A DEATH THREAT. "I hope the bus crashes, burns, and you all die!" We were all feeling pretty bad about ourselves, not because we did anything wrong, but because she thought so maliciously of us.

However, we were feeling pretty better on our way to the park. The bus driver was very kind to us and even apologized about her actions and told us not to worry about it, and quite a number of passengers - especially those with children - were complaining about how she reacted and how inappropriate she was. We made some new friends and we all joked about how "awful" we were, and so on. :p

We saw her quite a number of times while at the park, and ironically she was behind us again that evening after IllumiNations had ended. She had to wait for another bus, but this time she kept her tongue, as far as I was aware.

So yeah, that's my disastrous story. :lookaroun I made this thread to hopefully share some not-so-pretty stories, to console, to laugh, and the like.
 

wm49rs

A naughty bit o' crumpet
Premium Member
So, the bus driver was nice, even apologized for the actions of a complete stranger (and someone not even associated with WDW), and we're still looking at a thread for negative stories and confrontations? :shrug:
 

Sumshine 904

Member
Original Poster
So, the bus driver was nice, even apologized for the actions of a complete stranger (and someone not even associated with WDW), and we're still looking at a thread for negative stories and confrontations? :shrug:

Some time ago I saw a similar thread and I thought it'd have been at least somewhat interesting to create something similar again? :shrug: If this is more inappropriate than I thought, I guess I don't mind if this is taken down. My apologies.
 

wm49rs

A naughty bit o' crumpet
Premium Member
Some time ago I saw a similar thread and I thought it'd have been at least somewhat interesting to create something similar again? :shrug: If this is more inappropriate than I thought, I guess I don't mind if this is taken down. My apologies.

No, need to apologize, and it's not up to me if the thread gets shut down. It just seems there's been an inundation of negative threads around here recently. And as you stated, in the end the bus driver was very nice about the entire situation.
 

EaglesfanNJ

Active Member
Some time ago I saw a similar thread and I thought it'd have been at least somewhat interesting to create something similar again? :shrug: If this is more inappropriate than I thought, I guess I don't mind if this is taken down. My apologies.

You have no reason to apologize. This is a Walt Disney World Discussion Forum. Your event (whether negative or positive) occurred at a Walt Disney World Park. You entered this topic into the "General Discussion" forum, and again, is WDW Park related. Don't apologize one bit for anyone nitpicking about there being too many negative threads. Guess what, you don't like the topic/negativity, keep it moving.

I'm so sorry to hear about your experience! I could not imagine going throug such an ordeal, on vacation no less. At least the saving grace in this instance was the bus driver who apologized on behalf of the scumbag that treated you so poorly, that's going above and beyond. Don't let a few bad apples spoil your time, everyone runs into knuckleheads like that on vacation once in a while. I hope otherwise that you enjoyed your trip! :wave:
 

Lucky

Well-Known Member
I'd say it's pretty noteworthy when a guest yells, in front of a bunch of kids, "I hope the bus crashes, burns, and you all die!"
 

Sumshine 904

Member
Original Poster
You have no reason to apologize. This is a Walt Disney World Discussion Forum. Your event (whether negative or positive) occurred at a Walt Disney World Park. You entered this topic into the "General Discussion" forum, and again, is WDW Park related. Don't apologize one bit for anyone nitpicking about there being too many negative threads. Guess what, you don't like the topic/negativity, keep it moving.

I'm so sorry to hear about your experience! I could not imagine going throug such an ordeal, on vacation no less. At least the saving grace in this instance was the bus driver who apologized on behalf of the scumbag that treated you so poorly, that's going above and beyond. Don't let a few bad apples spoil your time, everyone runs into knuckleheads like that on vacation once in a while. I hope otherwise that you enjoyed your trip! :wave:

Thank you very much. :D We all had a very wonderful time indeed. We celebrated my mother and I's birthday over the weekend (Sept. 30th and October 9th, respectively) and I had my first glass of champagne while at the Flying Fish Café. ^^

I'd say it's pretty noteworthy when a guest yells, in front of a bunch of kids, "I hope the bus crashes, burns, and you all die!"

I know. :eek: Not only were we shocked she was shouting it and cursing at us, but in front of all of those families and children! Talk about inappropriate.
 
Sumshine 904 HOW DARE you post something negative when theres already a bunch of negative posts out there.

The post police only want positive posts

:ROFLOL: I mean seriously if you have a bad experience express it, granted it wasnt about a disney cast member, but i happened there. Youd think at the happiest place on earth everyone would be happy, thats just not the case sometimes
 

Sumshine 904

Member
Original Poster
You did nothing wrong - no need to feel bad. From the description? It sounds like you ran into someone with severe short term memory loss... coupled with a rotten attitude.

For reference - Sandy and I don't need scooters. I wish no one in your family did either - but it's CLEAR that they really need them. If you ever run across us? I'll gladly INVITE all of your family to get in front of us & get on first :) Regardless of when you get to the buss :) If WDW should be about anything at all, it should be about kindness, civility, and respect. WDW is not Korea... no one needs to go there thinking that it's time to fight :(

Thank you so much for you kindness, it's very much appreciated. :) If I should ever bump into you while at the parks or resorts, I will be sure to say hello, even if you don't recognize me. :lol:
 

MKCP 1985

Well-Known Member
My family and I just came back from WDW yesterday and we all had a wonderful time. However, it seems like something bad or disappointing has to happen at least once while we're there, and this trip was no exception.

. . .

I kid you not, this woman was screaming, cursing, and giving us the finger as we loaded our scooters onto the bus. She even GAVE US A DEATH THREAT. "I hope the bus crashes, burns, and you all die!" We were all feeling pretty bad about ourselves, not because we did anything wrong, but because she thought so maliciously of us.

However, we were feeling pretty better on our way to the park. The bus driver was very kind to us and even apologized about her actions and told us not to worry about it, and quite a number of passengers - especially those with children - were complaining about how she reacted and how inappropriate she was. We made some new friends and we all joked about how "awful" we were, and so on. :p

I have quoted and put in bold the first two sentences of your post because they can apply to just about everybody who takes a Disney trip, whether it lasts a day or a month. Something "unmagical" is GOING to happen and the way we deal when that happens may determine how we remember our trip when all is said in done. I love that you have set forth in your opening sentence that your family had a wonderful time, in spite of the awful actions of the person in the scooter line at the bus stop.

The horrible, vile statement by the woman is beyond all bounds of decency, and we cannot control the actions of others, we do have the power to decide how we will respond to them. I think it is great that you have called this person out, not by name but by describing the awful conduct so that we can resolve never to be "that person" even if we are having a bad moment at Disney (and we can all have our bad moments).

The end of your story is wonderful - you made new friends on the bus, laughing at antics of the miserable wretch left behind. Good for you! :sohappy:
 

disneypearl

Well-Known Member
Not only do I feel sorry for your family and fellow passengers for crossing paths with this unhappy lady, I also feel bad for her daughter. Only if the daughter was too young to stand up for what was right to her mom. Just imagine how unmagical the parks could have been for her.
 

Sumshine 904

Member
Original Poster
Not only do I feel sorry for your family and fellow passengers for crossing paths with this unhappy lady, I also feel bad for her daughter. Only if the daughter was too young to stand up for what was right to her mom. Just imagine how unmagical the parks could have been for her.

The daughter actually seemed to be around my age (16/17), if not a little older (18+). The fact that she didn't seem to do much of anything makes me wonder if she was too embarrassed to do anything or if she felt the same as her mother/relative (jsyk they didn't APPEAR related, they looked quite different, but you can never tell these days). :shrug:
 

Tom

Beta Return
You did WAY better than I would have in that situation. And I'm not sure my wife would have even restrained me if I'd gone after that evil woman. Pure scum.

However, there's definitely a positive tune to this thread: a Disney CM did what was right! Kudos to the bus driver for recognizing the truth and attending to the guests who were behaving like humans, not animals.
 

Tom

Beta Return
The daughter actually seemed to be around my age (16/17), if not a little older (18+). The fact that she didn't seem to do much of anything makes me wonder if she was too embarrassed to do anything or if she felt the same as her mother/relative (jsyk they didn't APPEAR related, they looked quite different, but you can never tell these days). :shrug:

I have a strange feeling they also felt entitled when in the parks, and while waiting for attractions. Just a hunch.
 

Sumshine 904

Member
Original Poster
I have a strange feeling they also felt entitled when in the parks, and while waiting for attractions. Just a hunch.

I can only imagine! "You walked in front of ME and got into the line FIRST?!!? LIARS!! CHEATS!! @$$*&%#+!! WE SHOULD GET TO THE FRONT OF THE LINE!! *fingerfingerfinger*" :lookaroun
 

MKCP 1985

Well-Known Member
I'm sure it was all well and good until she saw that letting your family member come back with that second scooter was going to result in her having to wait for the next bus.

People get impatient waiting for the bus transportation, and that's regardless of whether they have scooters to load or not. :shrug:

That's no defense for her horrible conduct. And by the way, from your description is sounds more like she attempted to put a curse on you than to make a death threat. But her curse had no power. . . the bus safely arrived at its destination and everyone went on with their lives.

Don't get hung up on the one thing that was unpleasant. Focus on all the good experiences you had on your vacation. :wave:
 

smk

Well-Known Member
We had an experience something like this while we were passengers on a bus going to DTD just a few weeks ago, only the bus driver acted rude to a guest in a chair and that set things in the wrong direction. IMHO.

A family was waiting at Music, our bus stops, a girls looks in a says something to the driver, he huffs, lowers the bus and opens the back door. This family had been waiting there, it is not like they came out from the building at the last second. I saw them when we pulled up. A husband then assists his wife onto the bus, she gets up and transfers to a bench seat while the husband struggles with her scooter. He then begins to mumble, the wife says something to him that made him respond in an angry matter back at her (mostly things like "I AM" and grunts), and he continues to struggle to get the scooter in a good place. Finally, the scooter is in place however, the driver cannot get the back door to close properly so he huffs and puffs for a few trys. The daughter walks on the bus, apologizes to the driver, I guess for the extra hassles of picking them up when he was going to ignore them waiting...possilbly? By then it was obvious there was tension between the family themselves, and between them and the driver. Anyway, the husband sits down (way away from his wife, even tho the bus was essentially empty) and says "34 years of marriage and this may be my last" then looks at us, and sees our "Happy Anniversay" buttons and then says to us "happy anniversary", I look at him and he is wearing a button too! We told him happy anniversary back. I later said to my DH, wow, that could be us years from now, one of us in a chair and the other angry that he/she has to deal with it. He said, "no, it won't be us, we would never treat each other that way."

I do have to wonder if the bus driver had been more helpful and less huffy if this guy would have been so rushed and messed up so many times trying to get the scooter in place so the bus could go. We all have bad days, most of mine take place outside of a public area. For that I am grateful. However, while I am at work, I hope to treat each person I come in contact with ( I work in a public building) respect, even if they can't or won't treat each other with some respect.

Long story short, sorry that people were rude to you. I am glad it did not ruin your visit and at least your family loves you!
 

rkelly42

Well-Known Member
Im glad to see that you and your family were the better people. There will always be those people in the world that think the world owes them everything. I am glad to hear that you had a great vacation otherwise and my prayers and best wishes to your mother and sister on their health.
 

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