Accused of Pizza Flyer Scam at Dolphin.

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TowerOfTerror

Well-Known Member
This "Pizza Scam" - what is it about it that makes it a scam, besides that the hotels don't want people distributing literature? I mean, they are actual pizza shops, right?

They are not legitimate pizza shops, all they want to do is steal credit card numbers.
 

ScoutN

OV 104
Premium Member
Glad to see Disney is being on top of the situation! They are protecting their resort guests.
 

disneyrcks

Well-Known Member
The Swan and Dolphin are owned by Tishman Hotel Holdings which has the land under a lease from Disney. So really you aren't on Disney property when at those hotels. Currently it is under the control of Tishman. This incident has nothing to do with Disney. Any communications should go to Tishman.

Good point, however they are affiliated with Disney and share the same accomadations such as bus service and EMH. I would say it does have something to do with Disney and if the OP wanted to discuss this with Disney (not saying you do OP) then it would be valid.
 

captainkidd

Well-Known Member
And that is one of this countries biggest problems.... Everyone wants to sue for something!!! Or shall I say "wants something for nothing." Gosh...

Normally, I agree. But if everything the OP is saying is true, I'd think about it as well. It's embarrassing, harassing, and a complete waste of time.
 

CaptainShortty

Well-Known Member
Don't get mad, get even. Get a lawyer, sue them for illegal restraint. Security are not police officers, they have very limited rights. They can not 'detain' and 'release' somebody for investigative purposes.

'Young tourist wanders astray on Disney property gets brutally detained. Children in Walt Disney World locked up and questioned as if this were Syria'.

Who knows, they may be tempted to settle this out of court for something more generous than an apology.

From the daughter (and grandaughter and sister and sister-in-law) of a lawyer, unless you know a lawyer who will write a letter for you as a favor it is likely to cost you more for the lawyer than what you actually get out of the deal (if anything). Just a warning.

The scam does happen and I've had to deal with it on Disney property when I worked there. The security was doing their job and admittedly, they did it quite badly but it's not something worth suing over IMO. You did the right thing cooperating with them since you had nothing to hide. I would however write a letter to both the GM of the hotel, the management company and Disney to let them know how badly the situation was handled. Sorry you had to go through that all. =/
 

draybook

Well-Known Member
And that is one of this countries biggest problems.... Everyone wants to sue for something!!! Or shall I say "wants something for nothing." Gosh...

Easy to say until you're in that persons shoes.

I have been. I was locked up for 30 days at DeSoto County Jail for a stolen car I had nothing to do with. Sure, it's a bit more extreme than being held at a hotel, but what they did is possibly illegal.
 

AEfx

Well-Known Member
They are not legitimate pizza shops, all they want to do is steal credit card numbers.

Ah, OK.

In that case...wow. I can't believe they aren't doing more to stop it. I assumed they were real pizza joints just trying to get advertising.

Now I'm interested in this...I mean, that's going in to FBI territory. And if these people are all over these resorts doing this so often they have to warn guests about it - again, I'm seeing a severe lack of security at these hotels.


As to some of the other points -

1) Writing Disney is certainly effective, in fact, I'd copy your correspondence to both the owners of the hotel as well as Disney. While Disney may not be "responsible", they are still representing Disney in a fashion as it is on property as well as under the Disney Resort umbrella. While Disney cannot address it directly on their own, you are darn tootin' they want to hear about it and they would contact the hotel on your behalf as well. There is definitely an interest on their end on what goes on in the Disney Resort, and they have liaisons who would address it. In any case - more eyes are better.

2) I agree a lawsuit isn't in order, but an apology is. When it comes to complaining at Disney, if you are reasonable in your complaint (i.e. it's a "valid" issue, and not a "hey I had to wait two hours to ride TSM - give me freebies!"), it only helps other guest experiences in the future. From the sounds of this they need to step up security, but in a different way. Both Disney and the hotel need to know this.

3) To those criticizing the OP for showing ID, well, it's true we all need to defend our rights - on the other hand, I have my ID at the ready whenever at Disney as I am an AP holder, and if a security guard asked...it would wholly depend on the situation. If I have not done anything and have nothing to hide, I really don't care if they know who I am (though no one would be copying anything down off of it). The OP is young and did what she believed was the "right" thing. However, again, they need to let the proper people know that this is going on.
 

Scuttle

Well-Known Member
They are not legitimate pizza shops, all they want to do is steal credit card numbers.

That's not entirely true. I work at a Loews hotel at Universal and the pizza papers that are put under the doors are actual local pizza joints. Just pay with cash and you have nothing to worry about.
 

mickeysshoes

Well-Known Member
We got one of these pizza flyers under our door at the BWI back in August and had a long talk with my kids about the scam and what they were doing. Have to learn some time in life that things are not always as they appear...Disney or not.
 

Jakester

Well-Known Member
Original Poster
Normally, I agree. But if everything the OP is saying is true, I'd think about it as well. It's embarrassing, harassing, and a complete waste of time.
I was embarrassed the whole time, because ive been a WDW local vistor (atleast once a month) since 2004, I don't ever wanna show my face in that resort, or even go back to Dolphin (Or swan), When they finally let me go, I felt a loss of privacy when walking thru the boardwalk n back to my truck because i knew they where watching everything i did, and i just felt watched.


A little sidenote for AEfx, Im not a she, I'm a He. lol
 

dave&di

Well-Known Member
I don't agree with how Jakester was treated but, I would like to think if someone was wandering the corridors with no obvious purpose, of the resort I was staying in, security would be aware of it and poliety intervene. This person (not Jakester!) could be checking the place out for criminal reasons.
 

Jakester

Well-Known Member
Original Poster
I don't agree with how Jakester was treated but, I would like to think if someone was wandering the corridors with no obvious purpose, of the resort I was staying in, security would be aware of it and poliety intervene. This person (not Jakester!) could be checking the place out for criminal reasons.

I passed atleast several people working there, and staying there, and none of them asked me anything, they just either said hello, or nodded hey to me.

I was up there, because since the Dolphin is like the contemporary in terms of height, I was interested in trying to find any place with a viewing-type balcony (Similar, but not excatly like the Top of the World), Which, I did find some which looks out to the Magic Kingdom area, and Animal Kingdom area.
 

Jakester

Well-Known Member
Original Poster
I just sent WDW Guest Communications and Email regarding this incident, since it keeps bothering me, and now i realize how what they did was illegal.
 

Eeyore

Mrs. WDWMAGIC [Assistant Administrator]
Premium Member
I just sent WDW Guest Communications and Email regarding this incident, since it keeps bothering me, and now i realize how what they did was illegal.

The Swan and Dolphin are not Disney operated hotels.
 

devoy1701

Well-Known Member
The Swan and Dolphin are not Disney operated hotels.

Yes, but casual park goers don't know that. And they are known as Disney Hotels to most. And because of that they carry the image of Disney, so it is in their interest to follow up with Jake. I'm sure Disney will have something to say about the situation as well as offer advice on who to follow up with at the S&D or even forward the letter over to them on behalf of Jake.
 
To put it in a simple, easy to understand format.

He was on private property uninvited with no intention of being a guest.
He was trespassing.
He should feel lucky you got off with the apology he got.
 
Don't get mad, get even. Get a lawyer, sue them for illegal restraint. Security are not police officers, they have very limited rights. They can not 'detain' and 'release' somebody for investigative purposes.

'Young tourist wanders astray on Disney property gets brutally detained. Children in Walt Disney World locked up and questioned as if this were Syria'.

Who knows, they may be tempted to settle this out of court for something more generous than an apology.

Seriously?:rolleyes:
 
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