ford91exploder
Resident Curmudgeon
And your proof is?
This isn't even close to the Pressler era. Get back to me when you see them buying off-the-shelf carnival rides
I disagree with some of these points. As someone who has stayed at the Four Seasons in Chicago and the St. Regis in New York, I'd equally look forward to a trip to the Grand Floridian or Animal Kingdom Lodge 10-15 years ago. However, the problem at hand is that Disney has rested on their laurels, invested all their capital into DVC growth and failed by not keeping up with what luxury travelers in 2017 expect: pillow top mattresses, uniquely designed pool areas (Stormalong and Polynesian exempt), modern spas, etc.
Service has been on a downward spiral for years, with front desk became a genius bar for Magic Bands instead of a real hotel front desk and cast members experienced in hospitality being replaced by fresh-faced college programmers whose sole hotel experience is the one time they stayed at a Holiday Inn on their school band trip. When you pay $700 a night for a room at the Grand Floridian, you should be entitled to a better level of service than you would get at the All-Star resort. In 2017, unless you pay for concierge service, you don't.
Here's a quick tip as it relates to seeing how far service has plummeted: try calling the front desk from your Disney hotel room. Just try. Spoiler alert: you can't. "Guest Services" connects you to the WDW operator who has no working knowledge of your resort and must get special permission to connect you to your hotel's front desk. It can be beyond frustrating. The worst Motel 6 at least allows you to call the front desk from your room.
Disney found, rightfully so, that this was a mistake and it would take years to course correct. They also probably noticed that many of their would-be deluxe resort guests were staying at the Waldorf, Hilton, Ritz Carlton or other property. It is this reason they even gave FS the ability to build on property as a way to lure some of these people back in the Disney "bubble."
As to Pressler era Redux
The Toy Story Land rides are off the shelf carnival rides with a Disney paint job