News PhotoPass at some character locations being replaced by automated cameras

ImperfectPixie

Well-Known Member
It's called green screen. And we all know that the current Disney CEO is very familiar with that concept.
They use it at the Lego Discovery place near us...but they use it VERY badly. The scene they insert you into is so busy and bright that you can't even see the people the picture is supposed to be of.
 

JustAFan

Well-Known Member
It's called green screen. And we all know that the current Disney CEO is very familiar with that concept.
But he actually posed in that spot. Yeah, you could do a green screen in some unused store front somewhere in the park and then magically find yourself in front of the castle. It would certainly be more ... magical if you will ... to pose in that spot and get a clean shot of you in front of the castle.
 

Gillyanne

Well-Known Member

SirWillow

Well-Known Member
The boxes have been installed for a while at Launch Bay, but they officially went live yesterday.

Sad to see that. I guess the good news is that they'll only be there for a couple of months before they close it down when SWGE opens (or has there been a change there and they're keeping it open?)
 

Rhinocerous

Premium Member
I wonder how the box over at MK with Tinker Bell is doing? I'm still not happy about this recent development...
We just took some pictures there the other day. My assessment is: meh. The pics weren't awful, but they weren't spectacular, either. Part of this is that the pictures seem spaced out so you don't get all that many and not necessarily at the best moments. The other big issue is that my daughter did not know to look at the camera, so she is not facing the lens in any of them. A live photographer can move to compensate for that. Lastly, this wasn't an issue for us, but the family in front of us had one of the people in their group standing in front of the camera for the last set of shots because she didn't realize it was there.

EDIT: I thought of one more potential issue. There was a Photopass touchpoint on the way out, but nobody told us to scan our bands there before we left. I knew enough to do it, but some people might not. A photographer won't let you leave without scanning your band/card.
 

Rhinocerous

Premium Member
On second thought, the castle shot may not be a previous photo. The system could be just using two cameras, one for the high-resolution detail of me, myself, and I, and another for the wide view.

On the roof I was pointed towards sat three cameras - one pointed at the castle, plus two more I couldn't quite make out. It could be the difference in cameras themselves that provide the unfortunate difference in lighting.
I suppose the stock photo question has been pretty much settled, but I can say that it definitively is a live shot. We arrived to take the picture just as FoF was hitting the hub, and the photographer explained that it was a live photo and suggested that we wait a few minutes so the floats could work their way around and fill the frame. It's difficult to pick out details at that distance, but the sheer scope was pretty impressive.
 

Monorail_Red_77

Well-Known Member
We just took some pictures there the other day. My assessment is: meh. The pics weren't awful, but they weren't spectacular, either. Part of this is that the pictures seem spaced out so you don't get all that many and not necessarily at the best moments. The other big issue is that my daughter did not know to look at the camera, so she is not facing the lens in any of them. A live photographer can move to compensate for that. Lastly, this wasn't an issue for us, but the family in front of us had one of the people in their group standing in front of the camera for the last set of shots because she didn't realize it was there.

EDIT: I thought of one more potential issue. There was a Photopass touchpoint on the way out, but nobody told us to scan our bands there before we left. I knew enough to do it, but some people might not. A photographer won't let you leave without scanning your band/card.
We had a grumpy older photopass guy at Epcot once that didn’t scan our band. We didn’t realize it until we were back at our resort. :( good thing we got a few pics with our phone then.
 

drizgirl

Well-Known Member
We had a grumpy older photopass guy at Epcot once that didn’t scan our band. We didn’t realize it until we were back at our resort. :( good thing we got a few pics with our phone then.
Photopass is very good at recovering photos. You could have contacted them with the time, location and description of who was in the photo and they probably could have found them for you.
 

SirWillow

Well-Known Member
We had a grumpy older photopass guy at Epcot once that didn’t scan our band. We didn’t realize it until we were back at our resort. :( good thing we got a few pics with our phone then.
Photopass is very good at recovering photos. You could have contacted them with the time, location and description of who was in the photo and they probably could have found them for you.

What Drizgirl said! Photopass has a fantastic "photo recovery" system that you can use anyplace there is a photo counter (any of the parks, Disney springs, or some of the resorts) or even call or email them within a couple of weeks after the trip. As long as you can remember about when the photo was taken (hopefully within an hour or two), where the photo was taken, what it was taken of, and who/ how many are in the group, they can likely find it. It's helpful if you can remember what people are wearing or give them descriptions. But when I worked there people were amazed at how effiecient we were at finding photos that thought were lost. And they've only improved the system in that regard since then.
 

drizgirl

Well-Known Member
What Drizgirl said! Photopass has a fantastic "photo recovery" system that you can use anyplace there is a photo counter (any of the parks, Disney springs, or some of the resorts) or even call or email them within a couple of weeks after the trip. As long as you can remember about when the photo was taken (hopefully within an hour or two), where the photo was taken, what it was taken of, and who/ how many are in the group, they can likely find it. It's helpful if you can remember what people are wearing or give them descriptions. But when I worked there people were amazed at how effiecient we were at finding photos that thought were lost. And they've only improved the system in that regard since then.
Since the PP took photos on the phone, they could have even uploaded those photos to help Photopass know what they were looking for. I've had great luck with them through the years. Of course, it helps that I always have shots on my own camera showing who they are looking for, what we were wearing and EXIF data with time stamp. Phone pics would do the same.
 

Monorail_Red_77

Well-Known Member
Since the PP took photos on the phone, they could have even uploaded those photos to help Photopass know what they were looking for. I've had great luck with them through the years. Of course, it helps that I always have shots on my own camera showing who they are looking for, what we were wearing and EXIF data with time stamp. Phone pics would do the same.
Yes, I’ll have to try that next time. More than that I wished I would have take video of the event. I think next time I’ll have to work two phones. LOL way daughter was acting towards Mickey was a priceless tear-jerker. But we got pics of it at least. Only time one of our kids got a Mickey Escort through Character spot. Some of the CM’s with us even were tearing up.
 

SirWillow

Well-Known Member
The boxes are installed and active for Kylo Ren and Chewbacca at Launch Bay now, and installed but not active for BB-8 and also Mickey/ Minnie over at Magic Kingdom. Got to sample them with Tink and Kylo and put very simply, they suck. Horribly. But apparently Disney has invested a bit of money and is insistent on cutting photographers so they're going forward. Look for great quality photos like these later on:

Taken before we had actually finished posing- in the process:
396995

and a nice back to the camera:
396996


Can't seem to upload the Kylo Ren photos for some reason, but they look like groups of us wandering around. At one point one of us is blocking the camera because we're entering the room. They're photos that a photographer would never take, but a camera box snapping random photos at random times doesn't know any better.
 

jpeden

Well-Known Member
In the Parks
No
The boxes are installed and active for Kylo Ren and Chewbacca at Launch Bay now, and installed but not active for BB-8 and also Mickey/ Minnie over at Magic Kingdom. Got to sample them with Tink and Kylo and put very simply, they suck. Horribly. But apparently Disney has invested a bit of money and is insistent on cutting photographers so they're going forward. Look for great quality photos like these later on:

Taken before we had actually finished posing- in the process:
View attachment 396995
and a nice back to the camera:
View attachment 396996

Can't seem to upload the Kylo Ren photos for some reason, but they look like groups of us wandering around. At one point one of us is blocking the camera because we're entering the room. They're photos that a photographer would never take, but a camera box snapping random photos at random times doesn't know any better.

I hope you reported these to guest services and made your opinion on the boxes known. That's the only way they will even ever possibly change.
 

SirWillow

Well-Known Member
Or these. Seriously, these are horrible.
I hope you reported these to guest services and made your opinion on the boxes known. That's the only way they will even ever possibly change.

Reported to guest services. Tagged them and reported on Twitter as well (the park has an official Twitter feed you can tag and they see it: @WDWToday ) Also given feedback through other official and unofficial channels. Yep, you bet I've made my opinion known, and I strongly encourage others to do the same. But it won't change unless they see a big drop in photo sales. Until they see it in the pocket books, they've no reason to change it.
 

mikejs78

Premium Member
Or these. Seriously, these are horrible.


Reported to guest services. Tagged them and reported on Twitter as well (the park has an official Twitter feed you can tag and they see it: @WDWToday ) Also given feedback through other official and unofficial channels. Yep, you bet I've made my opinion known, and I strongly encourage others to do the same. But it won't change unless they see a big drop in photo sales. Until they see it in the pocket books, they've no reason to change it.
You should email the powers that be (George Kalogridis, Bob Chapek, and Bob Iger). That usually at least garners a phone call from someone at Disney... Email them your photos to show how awful they are.
 

tissandtully

Well-Known Member
The boxes are installed and active for Kylo Ren and Chewbacca at Launch Bay now, and installed but not active for BB-8 and also Mickey/ Minnie over at Magic Kingdom. Got to sample them with Tink and Kylo and put very simply, they suck. Horribly. But apparently Disney has invested a bit of money and is insistent on cutting photographers so they're going forward. Look for great quality photos like these later on:

Taken before we had actually finished posing- in the process:
View attachment 396995
and a nice back to the camera:
View attachment 396996

Can't seem to upload the Kylo Ren photos for some reason, but they look like groups of us wandering around. At one point one of us is blocking the camera because we're entering the room. They're photos that a photographer would never take, but a camera box snapping random photos at random times doesn't know any better.
Are these the only photos it took?
 

SirWillow

Well-Known Member
Are these the only photos it took?

No, but I'm not uploading 18 photos of Tink- all but 3 of which are a waste, or 13 photos of Kylo Ren, only one of which is a semi-decent photo- and the only "good" ones are the ones where we posed and waited for the camera to takes it's randomly timed photo. A real photographer would have taken 6-10 shots more than likely, and almost all of them would have been decent to good shots, including several good candid shots that weren't posed- something the box has shown that it can't do it all.
 

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