I dunno... I definitely felt that way about 3 years ago, but I've slowly warmed to the parks again. There is still a lot of love for Disney parks among people I know and we're not talking about uber wealthy people.
I guess 3 years ago it felt like it was nothing but cuts. Now? I feel like the proposed tradeoff is more of the "big stuff", in terms of park investment, new rides, new parades, hotels, etc. The customer service is still pretty darn good, to my mind, but I don't think it will ever be what it was circa 1970s given labor shortages and how much their operations have grown. I think they'll jump to automate things as soon as that's feasible and that will help a little with labor, but I see shortages in customer services being an ongoing problem. It's a new era for sure but at this point I see more upside to it than I did 3 years ago. If the promised improvements and investments never materialize feel free to work on an "I told you so" dance, lol. But for now I think they really mean it.