I find it interesting that so many have reported excellent experiences at the Y&Y Table Service. It was by-far the low-point of our dining back in November. After reading so many high-praise reviews here and on multiple other sites, my expectations were set very high. We were a group of 6, including my bf who was on his first-ever trip to WDW, so first-impressions on the dining options were important. Despite having a number of Disney veterans in our group I believe it was the first visit for all of us.
Things started off very well, as our appetizers were very, very good. But unfortunately it went downhill from there. The two entrees that my bf and I shared were both very blah, whatever battered meat we had tasted like it had just been defrosted, fried, sat around and then reheated in a microwave. Two of our group said their entrees were decent, but another friend barely touched hers. (She had it boxed up and said her husband would eat it the next day, since he eats just about anything)
I think
@Bairstow hit it exactly when he said the food was closer to Panda Express. (In fact, my bf commented at some point that the Panda Express we had while in the Orlando airport that trip was better).
The topping on all of this was that our server was just rather off-putting. He was over-attentive and tried to upsell us at every opportunity. I felt like I was at TGI Friday's or being served by that waiter in Office Space with his 47 piece of flair...
Now I will be fair and say that I understand that all restaurants have off-nights. And that we were eating at the latest seating time just before the park closed, on a night where they actually extended the park closing to 8pm when it had originally been 5 or 6pm. (The place was practically empty when we were seated) So we probably had a bunch of staff that were either tired from a full day and had their shifts extended on them on relatively short notice, or perhaps we had a "B Squad" server who got stuck working the later shift because the normal daytime servers knew that there wouldn't by many diners in the park that far after sunset, and thus minimal tips.
But if they make reservations and are willing to seat people, they should be prepared to serve them the same quality food that they serve all day long.
So I might go back at some point in the future to give it a second chance, but that single experience really put all 6 of us off the thought of returning again anytime in the near future.
(And if anyone's curious about the other Table Service places from that trip that my bf and I were comparing this to: Primetime Cafe lunch, Liberty Tree dinner, Boma breakfast, 'Ohana dinner and Artist Point dinner, as well as a number of counter service meals that were extremely good)
-Rob
