Back in the good ole' days, my family and I had numerous times where we got an elevator to ourselves on ToT and it scared the living daylights out of me!!!
One time, we felt like the operators were messing with us (we just told ourselves that) because after the doors close after the scene with the ghosts, we sat in pitch black, dead silence for about 2 minutes. We had all gotten our own rows and such and were just talking to each other like 'Uh, what's going on?'. And this was right after there were rumors that one of the Elevators messed up and sent an entire elevator of people to the ER for spinal injuries.