I'm not exactly sure what you mean, but maybe its because Universal's goal isn't absolute immersion and authenticity like Disney's is. And in the end, what would you rather get for your money? A fully authentic park that unfortunately only has a few attractions, with many of said attractions being outdated, tired, and in need of a refurbishment? Or seeing a *gasp* ride's show building?I might have agreed with this around 2008-2009, but they have really stepped up their game. At worst, their employees, on average, are now about the same as Disney's. However lately I find that I don't have a single complaint, yet find it easy to spot not-so-magical CM's at Disney.