That was a really dumb thing for him to say, as:
1) It admits that the park has problems on standing on it's own, and
2) That only MM+ guests (who will only ever be a percentage of guests, as only those that stay on property and buy the things will have access to it) can enjoy the park says that day-guests or those who dare to stay off-property will have a sub-standard experience.
That's not very positive stuff to say about a park, to be honest. Speaks more to the inadequacies of the park than anything else.
Conceptually, I agree with him - there is no security risk here. That said, consumers are bombarded with so much (often contradicting) information about personal information security, that they tend to err on the side of paranoia. I mean, even here - where we have discussed design documents and clear evidence has been presented that no data resides on the bracelet, it just accesses the information on the Disney servers that is already there (just using a bracelet instead of a card, and the bracelet is actually more secure than a KTTW in many ways) you STILL can't get some people to get that. So convincing the general public is a huge task, they just keep picking the wrong people to test it who are likely more excited to be involved than the average guest will be and will scrutinize it much more.
That's strange...when I think white, I think dirty (as in, gets smudges and gunk more easily - theme parks are not clean places). And white is becoming very passe - it's mid-00's and looks dated on tech now (iPod, original XBOX 360, Wii, etc.). Not an issue, just an odd statement and I find it surprising.
It's too bad they "cannot wait to expand our offerings for everyone" instead of now spending money thinking how to jewel-up and decorate the bands...