I was there that week. On Sept 11th, we were at the Animal Kingdom. I remember waiting for the tram from the parking lot right at the time the first plane hit. At that time there was alot of confusion as to what was going on. People were on cel phones taking about a small plane that hit the tower and that a bomb went off. The park remained open at that time and we went over to the safari. I didn't have a cel phone with me at the time so I had no idea what was going on. When the safari was over, it was clear something bad happened as we were told the park was closed. Disney did everything they could to ease the tensions of the guests. Everyone was given park passes to be used at anytime when we left the parks. Everything on property was shut down including the AMC movie theaters, and shops in Downtown Disney. The cast members did a great job at the resorts trying to comfort the adults and keep the kids busy. They had games and character greets in the lobbies of the resorts. Once it became clear of what happened, we noticed that Disney wasted no time in stepping up security. Even though I had the resort ID on my car I still had to show personal ID in order for them to check on my reservation every time I drove back to the resort. My wife and I drove off property and went into Kissimmee. The police were everywhere, and people were in shock. It was my worst time at Disney, one I will never forget, even the magic of Disney could not stop that horror from entering it's gates. After the parks reopened Florida had a tropical storm to deal with. Getting back home sucked as well. I stood in line for 3hrs for security. I am not that good at story telling so I am sorry that it may be vague. Anyways, I have been back 3 times since with another trip in April 2006 because it still is the best place to escape from everyday life.