News Walt Disney World's COVID-19 reopening plans announced - July 11

JeffH

Active Member
So, as a result of the parks being closed, Disney realized that those of us with annual passes weren't getting what we paid for and has/is refunding our loss either with an actual refund or extending our passes. So if when they open they may deny us daily access, as a result of the reservation system, will they also further refund us for the fact that we still are being denied daily access. So if 1/3rd of passholders get denied reservations every day, will all passholders get a 33% discount? I have reservations at Disney hotels every month until the end of the year, however, if I am denied access to the parks, what is the point? Furthermore, I generally don't know which park I am going to each day until I get to the bus pickup, so I'm not liking the reservation system. Hopefully, they clear this up better and give hotel guest priority.
 

Stevie Amsterdam

Well-Known Member
Anyone besides me hoping they get rid of the requirement of using a PIN when paying with a magic band. I know it's not as "secure" but the idea of having to type a code on the same machine hundreds of other people have each day doesn't exactly sound appropriate. I'd rather just pay attention to my band and deactivate it if lost than have to use a PIN.
Without your pin code the liability for unrecognised transactions would transfer to the consumer. Paying with your phone + biometrics would eliminate the need for a pin, but if you really don't want to use your phone, bring desinfecting wipes with alcohol and dispose of them after the transaction.

I get so confused when people only point towards merchants and vendors for taking responsibility. It goes both ways, let them do their job and if you feel that they're not doing enough, take ownership and clean the object that you're worried about to the level you're comfortable with 🤷‍♂️
 

durangojim

Well-Known Member
Without your pin code the liability for unrecognised transactions would transfer to the consumer. Paying with your phone + biometrics would eliminate the need for a pin, but if you really don't want to use your phone, bring desinfecting wipes with alcohol and dispose of them after the transaction.

I get so confused when people only point towards merchants and vendors for taking responsibility. It goes both ways, let them do their job and if you feel that they're not doing enough, take ownership and clean the object that you're worried about to the level you're comfortable with 🤷‍♂️
I don’t disagree but somethings that are required by merchants do not need to be, especially in this day. For example, signatures with credit card purchases. A law was passed nearly 2 years ago stating they aren’t required in the US, yet how many stores still expect customers to sign? That’s all on the merchant where it serves no purpose.
 

wagamama

Member
Still no email here. 9/7 arrival, staying at POFQ. Or we were, anyway - we’re 99% sure we’re going to postpone this trip to fall 2021 now - but I do find it strange that we haven’t heard anything from the Mouse yet. Doesn’t really matter since we can’t modify our trip right now anyway, so no loss.

Wonder if our choice of resort has something to do with it? If they’re looking to close resorts temporarily, FQ would make sense.
 

Stevie Amsterdam

Well-Known Member
I don’t disagree but somethings that are required by merchants do not need to be, especially in this day. For example, signatures with credit card purchases. A law was passed nearly 2 years ago stating they aren’t required in the US, yet how many stores still expect customers to sign? That’s all on the merchant where it serves no purpose.
The purpose is that card holders can dispute and charge back the amount if the merchant can not proof that the card holder was present at the time of the transaction. The whole world has moved to chip + pin but some merchants in the US still have the magstripe + signature protocol. It all has to do with the risk of losing the money if you, as a merchant, can not provide a signed copy of the receipt. It is very dated, I agree, but the number of unrightfully charged back transactions in the past decades has ben in the millions. Merchants need to protect themselves against that risk.

Before this becomes a signature vs pin code discussing, the point you made was that you didn’t want to touch the pin terminal / pad since it could be contaminated. You see, you’re not wrong in thinking they are unclean, it’s just that we should take some (not all) responsibility in protecting ourselves. That was my point ;)
 

mickeymiss

Well-Known Member
Still no email here. 9/7 arrival, staying at POFQ. Or we were, anyway - we’re 99% sure we’re going to postpone this trip to fall 2021 now - but I do find it strange that we haven’t heard anything from the Mouse yet. Doesn’t really matter since we can’t modify our trip right now anyway, so no loss.

Wonder if our choice of resort has something to do with it? If they’re looking to close resorts temporarily, FQ would make sense.
We are staying at POFQ and received an email (assuming you mean the one where they mention getting in touch with reservation holders first). My husband spoke to a really nice CM on friday and he said people with resort/tickets reserved prior to 5/27 were in one of the "best possible positions". He also said that we are considered ticket holders. Are they reaching out to people with August and July reservations first? I'd think people with September spots would be in even better standing
 

the_rich

Well-Known Member
We are staying at POFQ and received an email (assuming you mean the one where they mention getting in touch with reservation holders first). My husband spoke to a really nice CM on friday and he said people with resort/tickets reserved prior to 5/27 were in one of the "best possible positions". He also said that we are considered ticket holders. Are they reaching out to people with August and July reservations first? I'd think people with September spots would be in even better standing
When you say that do you mean people who's trips were supposed to be before 5/27 or just people who booked by then.
 

danv3

Well-Known Member
Anyone besides me hoping they get rid of the requirement of using a PIN when paying with a magic band. I know it's not as "secure" but the idea of having to type a code on the same machine hundreds of other people have each day doesn't exactly sound appropriate. I'd rather just pay attention to my band and deactivate it if lost than have to use a PIN.
There's very little chance of catching coronavirus from a pin pad. Norovirus maybe, but not so much coronavirus. Regardless, just wash your hands (or hand sanitize) afterwards and you're good to go.
 

mickeymiss

Well-Known Member
When you say that do you mean people who's trips were supposed to be before 5/27 or just people who booked by then.
I think he meant that anyone with a current reservation before Disney locked the system were in good standing. That was our particular question. He was not promising anything but it sounded like people with current reservations on the books as of 5/27 were in a priority group. Are you referring to people who got cancelled and want priority to rebook? You might have to call and ask them. We got through after an hour wait. I hope there's a way to accomodate everyone with active reservations as well as people who got bumped. I wouldn't think it fair to remove anyone for someone else but they might have a way to compensate. Waiting is hard.
 

Doberge

Active Member
Is it limited to purchased tickets and *activated* fastpasses or does an *unactivated* fast pass count toward ticket requirement? My daughter has an unactivated AP we purchased a few months ago and we're unsure whether that will allow her to get a reservation or if we should purchase a third party ticket quickly.
 

the_rich

Well-Known Member
I think he meant that anyone with a current reservation before Disney locked the system were in good standing. That was our particular question. He was not promising anything but it sounded like people with current reservations on the books as of 5/27 were in a priority group. Are you referring to people who got cancelled and want priority to rebook? You might have to call and ask them. We got through after an hour wait. I hope there's a way to accomodate everyone with active reservations as well as people who got bumped. I wouldn't think it fair to remove anyone for someone else but they might have a way to compensate. Waiting is hard.
Yea i have a current reservation for july that i made on the 27th. I was wondering if people who had their vacations cancelled because of the closure would have preference or if we would.
 

nickys

Premium Member
Is it limited to purchased tickets and *activated* fastpasses or does an *unactivated* fast pass count toward ticket requirement? My daughter has an unactivated AP we purchased a few months ago and we're unsure whether that will allow her to get a reservation or if we should purchase a third party ticket quickly.
I assume you meant activated and unactivated APs?
An unactivated AP should be good, they always were for FP booking and emails have said as much.
 

GoofGoof

Premium Member
So, as a result of the parks being closed, Disney realized that those of us with annual passes weren't getting what we paid for and has/is refunding our loss either with an actual refund or extending our passes. So if when they open they may deny us daily access, as a result of the reservation system, will they also further refund us for the fact that we still are being denied daily access. So if 1/3rd of passholders get denied reservations every day, will all passholders get a 33% discount? I have reservations at Disney hotels every month until the end of the year, however, if I am denied access to the parks, what is the point? Furthermore, I generally don't know which park I am going to each day until I get to the bus pickup, so I'm not liking the reservation system. Hopefully, they clear this up better and give hotel guest priority.
Shanghai extended the APs through the time that the reservation system exists. So if WDW follows that, your clock won’t restart until the reservation system goes away. As far as waiting until you get to the bus stop that’s not going to be an option a lot of days (especially for DHS and probably MK).
 

GoofGoof

Premium Member
Still no email here. 9/7 arrival, staying at POFQ. Or we were, anyway - we’re 99% sure we’re going to postpone this trip to fall 2021 now - but I do find it strange that we haven’t heard anything from the Mouse yet. Doesn’t really matter since we can’t modify our trip right now anyway, so no loss.

Wonder if our choice of resort has something to do with it? If they’re looking to close resorts temporarily, FQ would make sense.
I think it’s just a slow process for whatever reason. Even after getting the e-mail they are still slowly cancelling my ADRs. I had 10 ADRs booked for a 10 night trip in August. So far they have cancelled 4 and 6 are still showing in my plans. They must be going one by one cancelling ADRs. Maybe they are tracking who got cancelled Or something. It’s not just a clean wipe of the system.
 

Doberge

Active Member
Is it limited to purchased tickets and *activated* fastpasses or does an *unactivated* fast pass count toward ticket requirement? My daughter has an unactivated AP we purchased a few months ago and we're unsure whether that will allow her to get a reservation or if we should purchase a third party ticket quickly.
I assume you meant activated and unactivated APs?
An unactivated AP should be good, they always were for FP booking and emails have said as much.
After I asked here I called to ask Disney. N hold for less than one minute! After confirming with a manager I was told same as nickys said, that my daughter is good to go with her unactivated fast pass. They are planning to have ticket windows that can activate fast passes, but this makes sense because some with day tickets with have issues to resolve.

CM said only difference would be her activation date. Not sure exactly what this meant but the answer didn't matter for me to take up any more of the CM's time.
 
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