So, first off, sorry if this has been discussed on another thread. Frankly, I'm too lazy to search the myriad and wasteland of new bathroom paint job threads and where they moved someone's most beloved trash can posts.
That said, we frequent WDW around every 4 years and DL a few times a year (not now that we're living on the east coast). We're heading down to WDW for the week of December 3rd and we just used the mydisneyexperiece to book all our fastpasses for the week. This will be our first trip since 2012 and the first time setting up our trip with the new system. But, since my wife is very meticulous with just about every detail (OCD really), we thought that this would work out pretty good for us. And I get the whole "plan your week" thing that Disney is trying to do to make things "easier" while on your vacation.
However...
In our multiple phone calls to Disney customer service for booking, modifying, adding, and removing things for the last 4 months, we were never ONCE told about the Tier system that Epcot and DHS have in place. My wife found out the hard way this morning as she was trying to set up fast passes for Frozen and Soarin'. She had to call in and have someone tell her that this system was in place and gave her a tip to just get over to Soarin' early in the morning and hope for the best. Really? The agent said that they try to do the tier system in those two parks so that people will go on the other rides in the parks and helps spread out the flow of people.
Here's an idea Disney, make more friggin' attractions that people want to go on! Rather than punishing people that are staying on property and waking up early in the morning to try and get a spot on your waiting list for a new ride and jumping through hoops to plan (she got frozen for 6pm, 3 minutes after it was available for us to book it, wow. Just think if she was 4 minutes into our window, we wouldn't have gotten it), build some stuff people want to do!! This just screams out 'we're desperate!' for business on our other rides.
Sorry for the rant, but dang, I can't believe that Epcot is turning into a half-day park before it gets refurbed. At least we got Frozen I guess.
That said, we frequent WDW around every 4 years and DL a few times a year (not now that we're living on the east coast). We're heading down to WDW for the week of December 3rd and we just used the mydisneyexperiece to book all our fastpasses for the week. This will be our first trip since 2012 and the first time setting up our trip with the new system. But, since my wife is very meticulous with just about every detail (OCD really), we thought that this would work out pretty good for us. And I get the whole "plan your week" thing that Disney is trying to do to make things "easier" while on your vacation.
However...
In our multiple phone calls to Disney customer service for booking, modifying, adding, and removing things for the last 4 months, we were never ONCE told about the Tier system that Epcot and DHS have in place. My wife found out the hard way this morning as she was trying to set up fast passes for Frozen and Soarin'. She had to call in and have someone tell her that this system was in place and gave her a tip to just get over to Soarin' early in the morning and hope for the best. Really? The agent said that they try to do the tier system in those two parks so that people will go on the other rides in the parks and helps spread out the flow of people.
Here's an idea Disney, make more friggin' attractions that people want to go on! Rather than punishing people that are staying on property and waking up early in the morning to try and get a spot on your waiting list for a new ride and jumping through hoops to plan (she got frozen for 6pm, 3 minutes after it was available for us to book it, wow. Just think if she was 4 minutes into our window, we wouldn't have gotten it), build some stuff people want to do!! This just screams out 'we're desperate!' for business on our other rides.
Sorry for the rant, but dang, I can't believe that Epcot is turning into a half-day park before it gets refurbed. At least we got Frozen I guess.