The numbers all around say otherwise.
It is not about being hurt. It is about business and how healthy the climate is.
What numbers are you referring to?
If you're talking attendance numbers vs what they were ~5-6 years ago, while that's true, it's not so black and white as to say "Disney making bad choices, therefore numbers worse." In reality, the entire industry is struggling. People like to pretend that it isn't because Universal continues to do impressive numbers and expand aggressively, but Universal is largely an anomoly and almost everyone else is hurting on some level. Go beyond Universal and Disney to some other park (something few on this forum seem to do with any regularity) and you'll see the same sorts of things people are criticizing Disney for: higher prices, worse service, fewer CMs, seemingly increased reliability issues, less entertainment, etc. People might even, in that situation, recognize that Disneyland still looks pretty good by comparison to many other places. People like to pretend that Disneyland isn't just a really good amusement park at the end of the day and is uniquely special because of nostalgia or Insert Qualifier Here, but at the end of the day, that's what it is, and that does mean that it is sometimes affected in a way that mirrors what's happening elsewhere in the industry.
If it's guest satisfaction scores, I imagine a lot of that is because of G+, which indeed should be better, though a lot of the problems could be solved with a higher pricepoint and/or a more functional app. It can be frustrating, but I don't think it's
quite as bad as many here believe it to be. That's very much a situation that could be affected by me being a tourist who was buying MaxPass anyway, though, and I might well view that particular situation very differently if I was local.
If the numbers are in reference to something else, please elaborate.
Park Reservations are stupid and should go. I won't contest that (though selfishly I hope they'll at least remain in place for my upcoming Winter Break trip. Probably won't do much, granted, but I'll take anything that might give me the slightest illusion that Christmas week won't be complete and utter chaos).
I also won't contest the decline of Walt Disney World. That's a whole separate issue.
There have been negative changes, certainly. Undoubtedly, some have stopped visiting because of them. But it's hard for me to point my finger at Disney for being such a failure-or come to the conclusion that their lower numbers are
obviously because of Insert Personal Grievance Here-when I know that almost everyone in the business (whether we're discussing movie studio or theme park industry business) is struggling to hit where they were pre-pandemic. And while there are definitely things that could and should be better, I don't believe the parks experience, at least at DLR, is as fundamentally broken as some on here claim it is. Disney simply is not in an unsalvageable position creatively or otherwise at this point, no matter how much some might want to push that narrative.
