Alrighty fellow CMs, this thread is your time to shine. We already have a thread about silly CM responses, now how about your favorite guest responses? Remember that the Mouse is always watching, so keep 'em appropriate, alright?
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Things Guests Say...
- Thread starter Thrill Seeker
- Start date
My old CP roomate, who was a custodian had some amazing ones. He was a custodian at Downtown Disney.
He was working on the West Side for this one:
Guest: "Excuse me, sir. Does the hot air balloon go up?"
He was inside the men's restroom cleaning up for this one:
(Guest walks into the restroom)
Guest: "Excuse me sir, where is the restroom?"
He was working on the West Side for this one:
Guest: "Excuse me, sir. Does the hot air balloon go up?"
He was inside the men's restroom cleaning up for this one:
(Guest walks into the restroom)
Guest: "Excuse me sir, where is the restroom?"
karlbeau
New Member
I've always loved reading this conversation:
http://parkgopher.com/blogs/monorail-musings/love-those-tourists.html
http://parkgopher.com/blogs/monorail-musings/love-those-tourists.html
rsoxguy
Well-Known Member
Kamikaze
Well-Known Member
tinkatpotc
Member
This is more about the cultural/language difference...while watching the pre-show for Honey I Shrunk the Audience a little British girl asked her 'mummy' what Kodak was.
Another one...while in the gift shop at the England pavillion the CM asked the customer if they wanted a 'bog'...the customer repeatedly asked what..I finally stepped in and said a bag.
But it is amazing what some people will say...I was on the bus going back to the hotel and had to listen to some man rant about how he couldn't get hot sauce for his turkey leg...
Another one...while in the gift shop at the England pavillion the CM asked the customer if they wanted a 'bog'...the customer repeatedly asked what..I finally stepped in and said a bag.
But it is amazing what some people will say...I was on the bus going back to the hotel and had to listen to some man rant about how he couldn't get hot sauce for his turkey leg...
MKCP 1985
Well-Known Member
So, Soarin' is a 100 minute ride?
If you count the queue as an attraction, it can be even longer than that! :lol:
I kept a diary of stupid things people would say; rather, things I thought were stupid at the time. Stepping away from the frenetic pace that goes along with the park experience, I can much better understand their frame of reference back then, and let's be honest . . . not all of the Disney rules make the best of sense to the ordinary Joe. Then again, some people are just clueless, like the guy who was at what is now called Casey's Corner and wanted to know where the castle was.
One of the most memorable "dumb tourist" things was this guy who kept pestering me one day when I was working a popcorn wagon on Main Street USA. He wanted to step behind the wagon to make his own bag, and wanted me to let him demonstrate some tricks he claimed to know with the popcorn scoop.
I was working a day shift which is not always so busy at all during the hot summer time, so I had time to talk to him without holding up anybody wanting their popcorn. As it turned out, he had once worked that popcorn vendor job at Disney some years earlier and this was his first visit back to the park since being a cast member.
rct247
Well-Known Member
At Hollywood Studios near Rockin Roller Coaster:
Guest: Excuse me, sir. This may be a dumb question, but is this Disney World?
Me: Umm, yes it is. This is Disney's Hollywood Studios which is 1 of 4 theme parks, 2 waterparks, a shopping district, and lots of resort hotels.
Guest: Oh really? There are 4 theme parks?! No wonder we couldn't find the castle.
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At Magic Kingdom at the park entrance:
Lady with young child: (Pointing to the train station) OMG! [Child's Name], look at the castle! Isn't it beautiful!
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I've also had a guest tell me he was sorry for my generation because I won't get to live my full life with the world ending in 2012. I had to hold back laughing while trying to keep it positive at the same time.
Guest: Excuse me, sir. This may be a dumb question, but is this Disney World?
Me: Umm, yes it is. This is Disney's Hollywood Studios which is 1 of 4 theme parks, 2 waterparks, a shopping district, and lots of resort hotels.
Guest: Oh really? There are 4 theme parks?! No wonder we couldn't find the castle.
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At Magic Kingdom at the park entrance:
Lady with young child: (Pointing to the train station) OMG! [Child's Name], look at the castle! Isn't it beautiful!
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I've also had a guest tell me he was sorry for my generation because I won't get to live my full life with the world ending in 2012. I had to hold back laughing while trying to keep it positive at the same time.
bluefaery
Well-Known Member
v_misses_epcot
Member
My favorite ones will always be the following:
1. Can you please tell me where Mission to Mars and Soaring with the Land are?
2. Where is the Dinosaur Ride? (referring to uoe @ Epcot.)
3. Where do I catch the monorail to the countries?
4. How do I get to Walmart when I exit Disney Land? or Disney World?
5. What time does Universal Studios, Sea World and Bush Gardens close tonight?
6. Where's the Shrek Ride?
7. Can you please stop the rain?
8. Do you have a quarter I can borrow?
9. What's the wait time for Space Mountain (while at Epcot)
And I love it when guest do the stopping quickly to ask a question and when words barely come out of my mouth, they walk away before I can even finishing the answer. All while thinking, what was the point of that? They really want to catch that monorail XD
1. Can you please tell me where Mission to Mars and Soaring with the Land are?
2. Where is the Dinosaur Ride? (referring to uoe @ Epcot.)
3. Where do I catch the monorail to the countries?
4. How do I get to Walmart when I exit Disney Land? or Disney World?
5. What time does Universal Studios, Sea World and Bush Gardens close tonight?
6. Where's the Shrek Ride?
7. Can you please stop the rain?
8. Do you have a quarter I can borrow?
9. What's the wait time for Space Mountain (while at Epcot)
And I love it when guest do the stopping quickly to ask a question and when words barely come out of my mouth, they walk away before I can even finishing the answer. All while thinking, what was the point of that? They really want to catch that monorail XD
raven
Well-Known Member
Last year around 2AM on New Years Eve outside of Epcot I was litterally grabbed by my shirt coller from a drunk Asian woman swearing up and down that the monorail went to her hotel on north International Drive after another CM informed her that it did not. She wanted to know the quickest way home and I pointed her to a cab.
Gotta love drunk guests.
Gotta love drunk guests.
redshoesrock
Active Member
The number one question I was ever asked was, "Where is the bathroom?"
I can't verify if this story is true, but it's been told to me enough I want to share it with you - an Epcot parking lot CM is stopped by a guest and the guest asks, "How do I get to Epcot?" The CM points towards Epcot and says, "It's right there, sir." The guest says, "Yeah yeah I get that, but how do I *get* there?" The now even more confused CM tells the guest, "Um...you walk there." The guest, now getting mad, says, "I get there's walking involved, but how do you actually *get* there?" The CM responds, "You just keep walking up towards it, sir, that's it." The mad guest says, "Look, yesterday at the Magic Kingdom I had to walk from my car to take a boat or the monorail to the park; all I want to know is how I get to Epcot." The CM tries explaining that there's nothing like that at Epcot, but the guest isn't having any of it. Finally, the CM tells the guest, "Alright alright, you see the monorail station right there? Get on the monorail and get off at the second stop."
I can't verify if this story is true, but it's been told to me enough I want to share it with you - an Epcot parking lot CM is stopped by a guest and the guest asks, "How do I get to Epcot?" The CM points towards Epcot and says, "It's right there, sir." The guest says, "Yeah yeah I get that, but how do I *get* there?" The now even more confused CM tells the guest, "Um...you walk there." The guest, now getting mad, says, "I get there's walking involved, but how do you actually *get* there?" The CM responds, "You just keep walking up towards it, sir, that's it." The mad guest says, "Look, yesterday at the Magic Kingdom I had to walk from my car to take a boat or the monorail to the park; all I want to know is how I get to Epcot." The CM tries explaining that there's nothing like that at Epcot, but the guest isn't having any of it. Finally, the CM tells the guest, "Alright alright, you see the monorail station right there? Get on the monorail and get off at the second stop."
castlecake2.0
Well-Known Member
Guest come up to me in my lumberjack costume outside tha Canada Pavillion... ``excuse me, are we in Mexico?``
Again in Canada, a Guest ask mes where he can get chicken nuggets, I direct him to the American Adventure... ``you mean I have to walk ALL the way there!? Is there a bus or train?``
no sir, you could take a water taxi to the Morocco showcase and continue your walk, but its really about a 10 minute walk from here
``this place is rediculous! How did your country even get in here!?``
Enjoy your walk sir...:wave:
Again in Canada, a Guest ask mes where he can get chicken nuggets, I direct him to the American Adventure... ``you mean I have to walk ALL the way there!? Is there a bus or train?``
no sir, you could take a water taxi to the Morocco showcase and continue your walk, but its really about a 10 minute walk from here
``this place is rediculous! How did your country even get in here!?``
Enjoy your walk sir...:wave:
raven
Well-Known Member
Yesterday I was at Pizzafari in Animal Kingdom ordering my food when the woman behind me saw my Disney Cast Member ID badge and told me "You need to go to the end of the line. Guests should go before employees." I did nothing to prompt this response as was simply visiting the parks as a guest myself and waited in line just like everyone else. I was simply using a privilage that was given to me. If I were to let all guests go before me then I would've had to wait until the end of the day. 
While not Disney related this site has some great bone headed customer stories.
http://notalwaysright.com/
http://notalwaysright.com/