The Miscellaneous Thought Thread

Agent H

Well-Known Member
Okay just watched a video of the ninjago ride. Jesus that was worse than I remember! everything I mentioned previously was correct. In addition to the fact that the graphics are ps2 quality and it just stops for way too long in some parts I had to skip around the video so I didn’t get bored. these were the only interesting things in queue golden weapons on the left elemental blades on the right. the tv I mentioned just explains how the ride works.
 

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Parteecia

Well-Known Member
I bet you can somewhat quantify this with an experiment. I mean, Dave at FB was willing to ride RotR 30 times to get the line-science down, so someone like him could maybe do this.

The experiment would take 14 trips. Go on each of the 7 Tier days WITHOUT purchasing a LLMP, then go on each of the 7 Tier days WITH purchasing a LLMP. In order for the experiment to be somewhat controlled, all days would be between certain set hours, like noon-6pm.

Then count how many attractions you can ride.....go at it however you think you'd maximize the number as any vacationer would. Then for each of the 14 days, take the dollar amount you spent (base price or base with LL) and divide it by the number of attractions you rode. That would give you a dollar-amount-per-attraction value. Then find the lowest value and that would be the sweet spot. Tier-4 without LL for example. That's the day you wanna go to save the most.

There's hundreds of other variables to factor in that might skew the results (time of year, events, weather, etc.), but would still be a fun experiment.
Could you do this at home using wait times?
 

Phroobar

Well-Known Member
It's regarded as one of the best anime shows of the 80s & 90s.
It follows the lives of a traveling bounty-hunting crew aboard a spaceship, the Bebop. Although it incorporates a wide variety of genres, the series draws most heavily from science fiction, Western and noir films. Its most prominent themes are existential boredom, loneliness and the inability to escape one's past.

Just don't see the live action Netflix version.
iu
 

Agent H

Well-Known Member
It's regarded as one of the best anime shows of the 80s & 90s.
It follows the lives of a traveling bounty-hunting crew aboard a spaceship, the Bebop. Although it incorporates a wide variety of genres, the series draws most heavily from science fiction, Western and noir films. Its most prominent themes are existential boredom, loneliness and the inability to escape one's past.

Just don't see the live action Netflix version.
iu
Hmm interesting.
 

Parteecia

Well-Known Member
Here is the complaint I submitted:

Hello! My friend and I used Mobile Order yesterday at Hungry Bear separately. Each of us had a different problem with not being able to eat part of the meal. When we mentioned it at the counter we were both scolded and lectured on not ordering properly. They did not offer to modify our food.

In my case the cole slaw is too spicy. I asked if I could swap for mandarins (not an option online). The CM made me remove it from the tray (why?? It was still on their side of the counter away from me), trashed it in front of me and grudgingly gave me one fruit.

My friend's sandwich came with jalapenos. She hadn't seen the option to remove them online. When she picked it up and said she couldn't eat them she was told she should have ordered correctly and dismissed.

I could see teaching us at somewhere we might frequent often but at a possibly once in a lifetime restaurant shouldn't they focus more on making us happy with our dinner? Instead we were made to feel bad and incompetent and had to deal with our food as best we could.

Thank you for your time and attention.
****

What I didn't include because get-off-of-my-lawn-ok-boomer is that when I was a kitchen lead in the '70s, it was all about making sure that the guests were happy. If that required substitutions, modifications, or an abject apology, full refund and free replacement meal then so be it. Even if the plate had been licked so clean that I needed the receipt to see what they'd ordered.

Speaking of ok boomer, does anyone else remember when Disney and Southwest were the epitome of world class service and gave seminars to other companies on how to achieve it?
 

Consumer

Well-Known Member
If a restaurant makes me order through the app and then won't even let me modify my order, I'll just stand at the window and demand to speak to the manager so I can order in person. Service workers are there to serve me and they need to know their place.
 

SuddenStorm

Well-Known Member
Here is the complaint I submitted:

Hello! My friend and I used Mobile Order yesterday at Hungry Bear separately. Each of us had a different problem with not being able to eat part of the meal. When we mentioned it at the counter we were both scolded and lectured on not ordering properly. They did not offer to modify our food.

In my case the cole slaw is too spicy. I asked if I could swap for mandarins (not an option online). The CM made me remove it from the tray (why?? It was still on their side of the counter away from me), trashed it in front of me and grudgingly gave me one fruit.

My friend's sandwich came with jalapenos. She hadn't seen the option to remove them online. When she picked it up and said she couldn't eat them she was told she should have ordered correctly and dismissed.

I could see teaching us at somewhere we might frequent often but at a possibly once in a lifetime restaurant shouldn't they focus more on making us happy with our dinner? Instead we were made to feel bad and incompetent and had to deal with our food as best we could.

Thank you for your time and attention.
****

What I didn't include because get-off-of-my-lawn-ok-boomer is that when I was a kitchen lead in the '70s, it was all about making sure that the guests were happy. If that required substitutions, modifications, or an abject apology, full refund and free replacement meal then so be it. Even if the plate had been licked so clean that I needed the receipt to see what they'd ordered.

Speaking of ok boomer, does anyone else remember when Disney and Southwest were the epitome of world class service and gave seminars to other companies on how to achieve it?
And those same employees probably talk about how great they are since they're "Disney".

The place is lost. They lowered the standards so much over the last 5 years it's going to take a while to hire and train enough good staff.
 

Parteecia

Well-Known Member
If a restaurant makes me order through the app and then won't even let me modify my order, I'll just stand at the window and demand to speak to the manager so I can order in person. Service workers are there to serve me and they need to know their place.
Soooooo close but no cigar. It wasn't subservience "back in my day" but a genuine goal of making the guest happy.

I did consider speaking to a manager after we discussed our treatments but the whole experience left enough of a bad taste -- so to speak -- that we just left and I decided to contact them when I got home.
 

Agent H

Well-Known Member
And those same employees probably talk about how great they are since they're "Disney".

The place is lost. They lowered the standards so much over the last 5 years it's going to take a while to hire and train enough good staff.
I would bet money on that not being the case.
 

chadwpalm

Well-Known Member
In the Parks
No
Here is the complaint I submitted:

Hello! My friend and I used Mobile Order yesterday at Hungry Bear separately. Each of us had a different problem with not being able to eat part of the meal. When we mentioned it at the counter we were both scolded and lectured on not ordering properly. They did not offer to modify our food.

In my case the cole slaw is too spicy. I asked if I could swap for mandarins (not an option online). The CM made me remove it from the tray (why?? It was still on their side of the counter away from me), trashed it in front of me and grudgingly gave me one fruit.

My friend's sandwich came with jalapenos. She hadn't seen the option to remove them online. When she picked it up and said she couldn't eat them she was told she should have ordered correctly and dismissed.

I could see teaching us at somewhere we might frequent often but at a possibly once in a lifetime restaurant shouldn't they focus more on making us happy with our dinner? Instead we were made to feel bad and incompetent and had to deal with our food as best we could.

Thank you for your time and attention.
****

Which meals did you guys order?

Edit: NVM, I see now the Smoked Beef Brisket comes with Picked Jalapenos.

Not to question the validity of your statements, I'm baffled by these two:

"I asked if I could swap for mandarins (not an option online)."
"My friend's sandwich came with jalapenos. She hadn't seen the option to remove them online"

When I try to order in the app (surprisingly you can when not in the parks) I see this:

1740770451150.png


Before even adding it to the cart it asks which side you want (where you can choose between the oranges and coleslaw). Kind of unmissable, actually.

On just about all the items there is a pulldown to customize your selection. In this case you can say "No, Thanks" to the jalapenos.

Maybe you guys don't have screens as tall as mine and didn't know to scroll down to see those options?

I don't disagree that even if the customer makes a mistake that there should be good customer service to make it right, but at the same time they are dealing with large quantities of orders and I understand their frustration. I know a lot of people hate mobile ordering.....or technology for that matter.

What I didn't include because get-off-of-my-lawn-ok-boomer is that when I was a kitchen lead in the '70s, it was all about making sure that the guests were happy. If that required substitutions, modifications, or an abject apology, full refund and free replacement meal then so be it. Even if the plate had been licked so clean that I needed the receipt to see what they'd ordered.

Help me understand......are you implying that if you completely finish your meal and lick the plate clean, if you weren't happy about the meal in some way you are entitled to a full refund? I wanna make sure I'm reading that correctly.
 
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