flynnibus
Premium Member
Again, it's all online. Google "plan my Disney trip" or anything similar and a wealth of information comes up.
We're now talking in circles. Research the trip. Use online resources. It helps alleviate surprises. If one spends little to no time researching and planning they have no one else to blame but themselves. Except on this forum where everyone just blames Disney, lol.
We're talking in circles because you went back to step one with your strawman... as to responding to this particular point about 'its all online' - I can just quote posts from yesterday and save myself the effort of repeating myself
This is a 'blame the customer' mentality that only works when you are already informed and knowledgable about everything you should know. There is culpability on Disney when they make things so complex or unique to them that a normal customer would not be aware of or expect.
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Many topics aren't clear at all from Disney.. and you must rely on 3rd party sites to educate and inform customers. This is not the norm. I didn't spend 3-4 days researching how to book my hotel and meals when visiting Hilton Head. I didn't need to be warned to say "Make sure you visit all these 3rd party sites or read these books to make sure you enjoy your vacation!"
Most customers have an expectation of what to expect with things based on common conventions. Disney bucks many of those trends and you can't always blame customers for 'failing to do their homework' because they didn't goto Disney University before taking a vacation.
And you still didn't acknowledge that your theoretical sucks vs what the real Disney guest must go through to avoid being the butt of the resort.