News Star Wars: Rise of the Resistance Standby Line and Boarding Groups at Disney's Hollywood Studios

[EdnaMode]

As an out of state AP holders I expect to be treated better then non AP holders, I paid a lot more money to Disney then they did and if Disney wants me to continue doing so they need to give me a reason to. That’s how capitalism works people.

You didn't pay to be "treated better" than non-AP holders but resort guests did pay for EMH (and because of that, earlier access to boarding groups.) I don't understand why you would feel you are entitled to that benefit any more than you'd be entitled to swim at the pool at GF just because you paid for an AP. If you want resort benefits, you need to pay for a resort room.

 

[EdnaMode]

You didn't answer the question.

Are you a current AP holder?

And are you staying at a Disney resort when you come to WDW in a couple weeks?

I would love to know your point.

 

[tirian]

Doubt it. Pandora FoP is completely linear and fine.

It’s also relatively new.

 

[tirian]

Baffled how people can defend Disney in this whole thing... If your entire communications strategy to guests is that everyone will have a fair chance with boarding groups at 8am, that's when you enable the system. Not secretly before, so that those who planned their entire morning around being in the park by 8am are left out for the day. Imagine you're a parent on the last day of their trip whose kid loves Star Wars - you do everything Disney has asked you to do, only to find out they lied to you about what time to be there. It's wholly unfair. The park is not at capacity at 8, regardless of what time they actually opened, there's plenty of room to let everyone in (including EMH guests) who have arrived before 8am, giving everyone a fair shake at the boarding group process.

Simply open the park at the specified EMH time and give out wristbands to those eligible so the attractions CMs can know who can ride. Whenever the park duty manager decides the crowds out front are too great, they can start letting day guests in, but those without wristbands can enjoy the park, have a coffee but not take advantage of the EMH attraction access. Then everyone, regardless of their resort status, gets a fair chance at boarding groups. This is not rocket science.

^^ This.

The other petty arguments on here don’t matter. The bottom line is, the majority of regular guests are out of luck.

 

[tirian]

As a resort guest I expect to be treated better then non resort guests, I paid a lot more money to Disney then they did and if Disney wants me to continue doing so they need to give me a reason to. That’s how capitalism works people.

PS-the rooms are not that nice to command the prices they do on their own.

As an out of state AP holders I expect to be treated better then non AP holders, I paid a lot more money to Disney then they did and if Disney wants me to continue doing so they need to give me a reason to. That’s how capitalism works people.

Hotels and AP statuses shouldn’t matter once you’re inside the park.

 

[wdwmagic]

Just boarded the plane for Orlando. What’s the best game plan for getting a boarding pass Monday or Tuesday as a non resort AP. Arrive 630?

Yes

 

[AshaNeOmah]

I would love to know your point.

If you read back 20 pages, I was complaining that resort guests had no idea that buses started at 3 AM the first two days because a revised bus schedule was never announced. This gave car guests an advantage since they knew they could show up any hour of the night at the DHS parking kiosks, where resort guests remained under the impression that they wouldn't have available transportation until much closer to official park opening. Resort guests who arrived closer to park opening would therefore be completely left out of the VQ through no fault of their own.

He very much disagrees with my reasoning and we've argued it on and off for nearly 3 days. He believes car guests had no advantage over resort guests since buses ran earlier than the parking was opened. He was also very adamant that resort guests could have 'Uber or walked' to the park just like guests who arrived in cars.

I tried to leave the argument, but he kept calling out the '8 hour guy' as 'entitled and lazy' through passive means, so I'm back for more! Now, for some reason, he's added AP holders to the argument over the past day and tried to back me into a corner that I'm being greedy and selfish because I'm about to be a resort guests but am not currently an AP holder.

I'm personally excited to see where it goes. I've got 14 days until I leave, so it could go on for a while.

 

[EdnaMode]

The benefit he wanted was not EMH. It was his perceived unfairness for resort bus Riders over non resort car drivers.

even though on opening day resort bus riders arrived as early as 3 am whereas the parking lot was closed till 4 am

I suspect you actually understand that there has been a fundamental communication problem between Disney and resort guests on several issues the last few days, and that you know how/why that degraded the benefits of being an onsite guests....

 

[Touchdown]

Hotels and AP statuses shouldn’t matter once you’re inside the park.

Yeah, no.
WDW: Resort guest get EMH, early Fastpass
Uni: Early entry, deluxe free express
Cedar Point: Early Entry

 

[AshaNeOmah]

I suspect you actually understand that there has been a fundamental communication problem between Disney and resort guests on several issues the last few days, and that you know how/why that degraded the benefits of being an onsite guests....

I thought so too, but he's (or she, sorry) defended it long enough that I'm not entirely sure.

I will say he does not seem ok with the breakdown in communication. He only argues that it didn't disproportionally affect resort guests or that they should not expect better treatment than day guests when it comes to a new attraction.

I don't think anyone has actually supported the breakdown in communication and the changing schedules.

 

[tirian]

Yeah, no.
WDW: Resort guest get EMH, early Fastpass
Uni: Early entry, deluxe free express
Cedar Point: Early Entry

In context, I’m saying that those statuses shouldn’t give you special priorities over people once you’re inside. Of course they should have their own benefits too.

But I’m also not going to keep responding tit-for-tat in a thread that’s been completely derailed.

 

[scottieRoss]

"Buses should run when they're announced to run. Parks should open when they're announced to open. Anything else is dishonest when complete trips are planned around one attraction."

Not currently. Most recent expired May 2018. First trip since and decided a 10 day was better for this trip. If we decide to return this summer, I'll probably be buying one. Kinda still undecided if the increased price is worthwhile with a family of four now.

Yes. 10 nights.

Now call me out for 'caring more about resort guests than AP holders" and 'being selfish', even though I never said a thing about AP holders in all my posts combined. It's a strawman that's absolutely ridiculous, much like insisting I wanted people to stroll in at park opening and get directly RotR. Never said that either.

Buses ran when they said they would. There was never a morning that the buss did not run by the time they said they would. The park was open when they announced it would be open. Not one morning has the park opened late. It is completely honest. However, had the buses not been running by the time they announced or the park still closed at 8am, then they would be dishonest. IS there something that is so difficult to comprehend about that?

I guess the moral of the story is...IF you want to ride the ride, you have to get up early and pay the piper.
And I say this from experience. When Galaxy Edge opened, the opening time was listed as 6am with no EMH.
We got in line for buses with the other folks at 230 am. at our resort. the first bus showed up at a few minutes before 4am and took us to Hollywood studios. We waited in line till opened the gates at 430 am. Was I mad that I was in line for Smuggler's Run at 5:15? No

Should someone who showed up at 6am be mad I was sipping on a thermal detonator at 6am and they were outside?

 

[AshaNeOmah]

Buses ran when they said they would. There was never a morning that the buss did not run by the time they said they would.

And the guests who even remotely followed the posted schedule and rules showed up to a filled up VQ.

I guess the moral of the story is...IF you want to ride the ride, you have to get up early and pay the piper.

Then you agree with Pooh.

I think it's unreasonable to ask your resort guests to possibly stand at a bus stop for 3-5 hours without letting them know the change in operating schedules. They might have gotten lucky those first two days or they might have completely wasted their time. That's completely in Disney's control and those guests are completely at Disney's mercy.

Would there be a problem at this point if a guest just refused to leave the entry plaza the night before? That'd be paying the piper and being the first person there for sure. That's where Disney is heading with these arbitrary and unannounced decisions.

Don't get me wrong, I'll be at the bus stop by 5 AM on my DHS mornings. Those first couple of days, people didn't have that knowledge. The original argument has almost become academic at this point.

 

[techgeek]

The fact that this argument has gotten this heated only illustrates the fact that the situation is not ideal for Disney, and that they could clearly be handling it better.

They wrote the industry book on crowd control situations like this. Why haven’t they bothered to read it?

 

[raymusiccity]

Many AP holder aren't locals. There is a surprising number of AP holders from the UK.

3

 

[networkpro]

The fact that this argument has gotten this heated only illustrates the fact that the situation is not ideal for Disney, and that they could clearly be handling it better.

They wrote the industry book on crowd control situations like this. Why haven’t they bothered to read it?

Because super fans have read that book. When your methodology is known, you have to change it up if you need the element of surprise for your beta testing ride needs.

 

[THE 1HAPPY HAUNT]

Gentlemen you can't fight in here! This is the war room!

 

[VaderTron]

As an out of state AP holders I expect to be treated better then non AP holders, I paid a lot more money to Disney then they did and if Disney wants me to continue doing so they need to give me a reason to. That’s how capitalism works people.

Capitalism works best when you know how to do math. The average day guest spends more than AP's do per day. You can't put the price of the AP up against the cost of a day guest ticket. The real cost is your AP cost divided by the number of days you use it in one year. But I'm pretty sure you knew that. It's just you ran out of filler for your posts.

Fun fact, I blocked you and then looked back at this thread again. It reduced the number of pages down to 32. That's a lot of time spent talking about something as low priority as a theme park ride. Are you sure your family has been fed today?

 

[Disneyhead'71]

As was pointed out on another website, there has not been a single minute during posted operating hours that there has been availability to join a boarding group since this thing opened 4 days ago.

That is no way to run a world class theme park.

 

[donsullivan]

The fact that this argument has gotten this heated only illustrates the fact that the situation is not ideal for Disney, and that they could clearly be handling it better.

They wrote the industry book on crowd control situations like this. Why haven’t they bothered to read it?

It doesn't matter what they did some here are going to feel slighted and feel they were entitled to some special treatment (that was NEVER COMMITTED) and be complaining about it. They have demand well in excess of capacity for a brand new attraction that has only been open for less than 4 full days and they are making adjustments each and every day to adapt. All this whining I keep seeing here and across the Internet reeks of entitlement. And most of those whining are not even here in the area or actually impacted by any of this- they are just whining about it like so many do about everything Disney does.

Every single guest, whether staying at a Disney resort, Passholder or offsite guest has exactly the same access to the attraction- nobody is being favored or given special privilege at this point. And nobody is being actively disadvantaged in any way. Everyone has the same opportunity to experience it or not. That is how it should be. Once things settle down and the attraction gets up to full capacity we'll eventually see normal patterns that everyone is used to. In my mind it is the height of entitlement to be complaining they didn't give you special access when the attraction has only been open for 4 days.