News Star Wars: Rise of the Resistance Standby Line and Boarding Groups at Disney's Hollywood Studios

easyrowrdw

Well-Known Member
Question for the folks going regularly (or anyone else who might know):

It seems like regular groups are gone within 1-2 minutes of park opening, then backups are usually available for an hour or more after that. Is that because the size of the regular groups are much smaller than the size of the backup groups? Or do folks who fail to get a regular group just not keep a backup group?

Also, Disney puts up signs saying all boarding groups have been distributed even though backup groups might still be available. If you don't know to look you might never find out backups are still an option. Or at least that was the case last month when I was there.
 

disneygeek90

Well-Known Member
One step forward, two steps back 😅
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LittleBuford

Well-Known Member
I was on Mon and Wed from a 4 day trip (Sun-Wed). This was my chance to ride because I won't be back until Oct/Nov at the earliest.

As for the return time, I found it on my phone. I was notified at 7:16am with a return time of 8:16am but I checked in within 20 secs of notification so that didn't matter to me personally.

Interesting note on #TeamScratch vs #TeamRefresh. On Monday, my son got BG 8 using refresh but today kept getting an error. I got BG 7 by starting the app from scratch (although 5 secs earlier than 7am since my phone takes about 7 secs to start from scratch) while my son struggled refreshing.

Best success rate is having 2+ people in your group trying different methods at the same time.

Were you and your son signed into the same account? I’m asking because I didn’t think that two different account-holders could manage the same group, though I could be wrong.
 

Demarke

Have I told you lately that I 👍 you?
Group 5, I must be slipping 😉
Will update with A/B status in a few!

16AD10D1-997E-4904-AF33-514AFC3F2CD2.png


Edit #1 - back ups start at 71; seems to be a delay in opening, cast members are encouraging people by the queue to check out other rides while waiting and come back when they get the push notification

Edit 2 first group called 7:41 (group 5)
 
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Demarke

Have I told you lately that I 👍 you?
So you sit in the app a few minutes prior but don’t click “Find More info” until it hits 7am, correct?

Have you ever not had the Join Boarding Group option available? If so, what have you done then?

Yep, basically I turn my phone off for about ten minutes or so and turn it back on at 6:55:00 and give it time to boot up and make sure I’ve got wifi and Bluetooth off; then 6:57:30 open the app so it has a minute to load but don’t touch anything; at 7:00:00 exactly hit “Find Out More;” the past two days the Join Group button has been available at the next screen, prior tries I just hit check status and the join group button was available on that screen.

Not sure if this matters, but the past two days I have been posting up right in the middle of the open area in front of the display screens and Chinese theater. The theory being that there are less people there to compete with for cell signal and less buildings/metal/tree coverage that could possibly slow a cell signal (I’m no tech guy, but it’s correlated to not having to take the added step of the check status page to get to the join group selection).

The only time I haven’t had join group button available was due to an app glitch and I had to hard restart the app (there were two things different about that day, I think that was the one day I tried waiting a second or two past 7:00 to see if that worked better and was the only day I didn’t get finger scanned at check in, but I’m probably reading too much into either of those having any real impact in causing my app not to load past the “find out more” button that morning). The other five times I’ve gotten in the first three groups of the day.
 

KevinPage

Well-Known Member
Yep, basically I turn my phone off for about ten minutes or so and turn it back on at 6:55:00 and give it time to boot up and make sure I’ve got wifi and Bluetooth off; then 6:57:30 open the app so it has a minute to load but don’t touch anything; at 7:00:00 exactly hit “Find Out More;” the past two days the Join Group button has been available at the next screen, prior tries I just hit check status and the join group button was available on that screen.

Not sure if this matters, but the past two days I have been posting up right in the middle of the open area in front of the display screens and Chinese theater. The theory being that there are less people there to compete with for cell signal and less buildings/metal/tree coverage that could possibly slow a cell signal (I’m no tech guy, but it’s correlated to not having to take the added step of the check status page to get to the join group selection).

The only time I haven’t had join group button available was due to an app glitch and I had to hard restart the app (there were two things different about that day, I think that was the one day I tried waiting a second or two past 7:00 to see if that worked better and was the only day I didn’t get finger scanned at check in, but I’m probably reading too much into either of those having any real impact in causing my app not to load past the “find out more” button that morning). The other five times I’ve gotten in the first three groups of the day.

Thanks for the breakdown 👍🏼

I have stood in front of the screens (in front of Chinese theater) 3x, had issue 1x, but that time app was not even allowing me to click My Status as they was grayed out (even before 7am).

Other 3 times I’ve sat at the fountain at the intersection of Hollywood Blvd and Sunset Blvd, with no issues (and plenty of people in that area)
 

WDWBigEd

Well-Known Member
In the Parks
Yes
That seems uber quick. Is there something going on this weekend ?
With only 70 groups guaranteed they are probably doing some maintenance to get prepared for the weekend

I think it's a mix of things poor performance the past few days. i believe seeing on here it went down for almost 2 hour yesterday. It's Super Bowl weekend in FL. While most guest are spending time in South Florida I have seen a lot of guest stopping on they way down and I expect more on they way back home.
 

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