I'd be more concerned if hotel guests can't talk to their resort CMs and get accurate information about when and where they will be allowed into the park. I don't care if Disney doesn't run the buses for them or not (I do, but that's not the deal breaker).. I think its most important that now that the ride is open, Disney give ACCURATE information when it's ready.
They don't need to say what it will be in 3 weeks, but if it's 9pm tonight, I want to know when and where I can be at the park tomorrow morning.