News Star Wars: Rise of the Resistance Standby Line and Boarding Groups at Disney's Hollywood Studios

AshaNeOmah

Well-Known Member
No.

Driving people (who could be resort guests or not) were also told that the park opened at 9. Yet they were held till 4 am. Much later than resort bus people. The driving people were under the same constraints of a 9 am open and under your logic would also set their alarm later and sleep through 4 am.

Everyone had a fair chance, especially the resort guests who had the early bus and early ferry hook up.

Obviously this line of thinking isn't correct.

On any operating day, Disney states bus service starts approximately 45 minutes before park opening. Arriving at a bus stop 3 hours before that would be absolutely ridiculous and unwarranted. No one would be expected to stand and wait at a bus stop for 3+ hours when the stated procedures tell you you're wasting your time.

It's completely different for guests in cars. They have the complete ability to decide when they're going to arrive at the parking kiosks. 2, 3, or 4 hours in advance is completely their decision. They are not limited by the Disney Transportation Schedule. They can set their alarm for midnight if they wanted, get there at 2 AM, and sit for hours on end in a nice, climate-controlled environment.

It's apples and oranges to compare the two equally, with Disney being completely dishonest about the restrictions that Resort guests were subjected to.

It's a question of the guests ability to get to the park, not their willingness to get there. People who have the ability to transport themselves are always going to get to an important event first. Having cars there at 4 AM should surprise no one. I'd bet cars show up 2+ hours early on normal operating days.
 
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Rob562

Well-Known Member
About to start a week in WDW. Not planning on going to Studios until mid-week, so they may have retired the boarding groups by then.

However we're at a Disney Springs area hotel without a car and we're planning on taking Uber the few times we thought their buses would be inadequate. With the talk of cars being held outside the parking lot, does that mean an Uber would have a hard time getting in the drop off early? Or should I have them head to Boardwalk for dropoff and walk over? (Or is it moot because of the redo of the traffic flow at Studios?)

-Rob
 

AshaNeOmah

Well-Known Member
Guest can uber, walk, rent a car.
Stop acting like Disney is putting one over on them when they kept the parking lot closed till after the resort buses got there.
Guest also had the option of camping out like everyone else did. Stop acting entitled and lazy when there were plenty of options out there

I guess there are people who will defend anything, but your lines of thinking to justify this are pretty far out there. Guests can Uber hours and hours early, paying money out of pocket, on the off chance Disney was dishonest about park operating hours? There's no justification for not letting resort guests know you're opening three hours early then not allowing a standby line.

It doesn't matter when the buses got there if the buses were half empty or resort guests aren't aware they're running. Paying the Disney Resort premium does make a guest entitled not to be left out and lied to about operating procedures.
 
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disneygeek90

Well-Known Member
About to start a week in WDW. Not planning on going to Studios until mid-week, so they may have retired the boarding groups by then.

However we're at a Disney Springs area hotel without a car and we're planning on taking Uber the few times we thought their buses would be inadequate. With the talk of cars being held outside the parking lot, does that mean an Uber would have a hard time getting in the drop off early? Or should I have them head to Boardwalk for dropoff and walk over? (Or is it moot because of the redo of the traffic flow at Studios?)

-Rob
What time are you planning on getting there? If you're being held with the rest of the cars also waiting I'm not sure how much earlier you're looking to get in.
 

SoFloMagic

Well-Known Member
They need to be honest and allow their resort guests the same opportunity to be first in line without paying for a Minnie Van. If they intend to open at 6 AM every day, to allow for the greatest ridership are in the midst of downtime, that’s fine. Just change the hours to 6 AM to 9 PM daily. Personally I would make some of that EMH but that’s just me. Something like 6 AM to 7 AM EMH with access to boarding groups and then 7 AM open to all.
I feel like Sunday is gonna be a bit rocky with the EMH scheduled. I wonder what that will be like - will they allow a massive crowd to sit outside for three hours or will they cave and let day guests in but not ride - though then they could enter the virtual queue?

I think you're absolutely right -to be frustrated. It's a little absurd that the park opened at 9am today and no slots were available at all. I think they should hold some VQ slots til actual opening. Maybe only give out how many they can use 6-9 in that timeframe.
 

AshaNeOmah

Well-Known Member
The people who got there early were all up
Really early.

stop being lazy and just wake up early like everyon else. There was no unfairness in the process.

I'm 8 hours away from Orlando today. It didn't effect me in the least.

Agree to disagree on the unfairness of it all. I just hope other readers can see how unreasonable your line of thinking is for resort guests. I suppose they should have just stayed at the DHS gate overnight and skipped the hotel stay entirely.
 

KevinPage

Well-Known Member
Here’s some updated observations after today:

I prefer the scene in the front vehicle since the AT AT moves it turrets and shoots at you as opposed to the CG stormtrooper from the side who shoots at you.

The escape pod sequence featuring the original Death Star trenchrun climatic music is a brilliant touch and adds much gravitas to that part of the ride

One could make a good argument that all the amazing preshow scenes are better than what actually happens on the ride, there are that many “oh $#%€” moments and cool effects.

I’m totally enamored standing 2 feet from Lt Bek while he does his thing. AA looks great and it’s “almost” tempting to reach out and touch him😍

Finally, it’s jolly good fun to ride it with people who haven’t before and watch their excitement/astonishment over the entire spectacle 😀
 

Timmay

Well-Known Member
The people who got there early were all up
Really early.

stop being lazy and just wake up early like everyon else. There was no unfairness in the process.

Not communicating with the guests in a timely and effective manner is a very poor experience. Period. I could not care less about fair...it’s about deciding on an action that has an impact on gusts and not communicating it to the guests.
 

ToTBellHop

Well-Known Member
I’m not trying to be angry. I’m trying to be constructive. They’ve never before opened such a complex ride before it was ready. Using boarding groups is a great idea. They just need to have a clear system to be fair. I understand they are inventing that system as they go and I anticipate more clarity soon.

Boarding groups will be used until downtime is more limited. Until at least January at this point. Guests (obviously) hate downtime, especially on such an incredible ride. Boarding groups mitigate complaining. Not getting to ride sucks. Not getting to ride after a 5-hour wait leads to fights.
 

SpoiledBlueMilk

Well-Known Member
So you're advocating making your paying customers beta testers... You didn't used to work for Texas Instruments, did you?

No - I'm saying that no matter how many tests you do in a control environment, you will always have issues when the technology is opened to constant use in a real world environment. There will be issues, down time and aggravation, but the payoff when it works - which will be the majority of the time - makes up for it. Disney is pushing the envelope of ride design. There will be bumps along the way.
I just get the feeling that people expect everything to be 100% fine 100% of the time. That never happens.
 

socalkdg

Active Member
Honestly, if we were staying on-property and the parks opened earlier and we weren't notified somehow, I'd sure as heck be upset.
People staying on property are some of the biggest planners ahead of any group of people. From Restaurants ressies 6 months ahead to FP 2 months ahead. We all use the internet. We all know what is going on. We know we can go early for ROTR.

We also aren't at the resort for one ride. We have 2 days scheduled for each park, with specific days for each park. If I choose to go and it was the main reason for my vacation, I'm staying at BW, BC, or the dolphin resorts. I'm at the front gate earlier than anyone in a car.

Regarding breakdowns. Who honestly would rather have them wait another month testing and make us wait? I'd rather they get 10000 people on it for the next 30 days, even with break downs. Everyone here in So Cal is complaining that ours hasn't opened. Wish they would open even with bugs.
 

ImperfectPixie

Well-Known Member
People staying on property are some of the biggest planners ahead of any group of people. From Restaurants ressies 6 months ahead to FP 2 months ahead. We all use the internet. We all know what is going on. We know we can go early for ROTR.

We also aren't at the resort for one ride. We have 2 days scheduled for each park, with specific days for each park. If I choose to go and it was the main reason for my vacation, I'm staying at BW, BC, or the dolphin resorts. I'm at the front gate earlier than anyone in a car.

Regarding breakdowns. Who honestly would rather have them wait another month testing and make us wait? I'd rather they get 10000 people on it for the next 30 days, even with break downs. Everyone here in So Cal is complaining that ours hasn't opened. Wish they would open even with bugs.
We only plan like that because they've forced us to. Unless you follow forums like this one though, how would you know you can go early for RotR? They didn't notify anyone staying in the resorts, and from what people are saying, not all CMs knew either.
 

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