What a mess. I appreciate having a boarding group that isn’t a backup (after pleading my case to guest services), but this screwed over the majority of the first hundreds (maybe thousands) of guests to enter. Lottery for the early groups, fine; blocked out of a proper boarding group entirely, not cool.
Yep, was at the park by 4:05. First in line at my tapstyle. One of the first into Galaxy’s Edge. And was checking the app constantly from well before 6am through my first ride on Smuggler’s Run. After all that time, the app still didn’t recognize me as in the park, despite many hard refreshes. Guest services assigned me a backup group (105) at around 6:40. I spoke to someone else and negotiated a guaranteed ride: group 70.
The first time you use your chosen pass your fingerprint is scanned at the gate (using the usual method) and assigned to your pass.
Not a bad idea - it was the photographic evidence (front of the line, a 4:24am time stamp, etc.) that probably made it possible for me to move my group at all.
No need to be too sad - most of the guests who arrived between 4-5am got saddled with backup groups too!
Yes, really. The earliest wave of guests couldn’t access boarding groups upon opening at 6. There was no reaction of success - just a bunch of people saying “not yet!” and “it says I’m not in the park!” The silence was bizarre. Many of us figured the issue would resolve itself after a few minutes and continued refreshing the app; it never did, hence the ridiculous lines for guest experience CMs.
I had the same experience, almost.
And Rise of the Resistance rocked both days. Loved it!
Thank you so much! Your advice was spot on - I paid one more visit to guest services and boom:
When is it exactly that all you out of towners leave?
Currently, it’s easily the highlight of Orlando theme parks.
