News Star Wars: Rise of the Resistance Standby Line and Boarding Groups at Disney's Hollywood Studios

disneygeek90

Well-Known Member
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KevinPage

Well-Known Member
So we got through the ride but music missing, along with some scenes. Whole experience was disjointed.

They weren’t giving compensation (As they said we got to finish the ride) but we explained all the missing items to bunch of families with us, so they pushed the issue and we got walked backstage right into the 2nd preshow.

I understood CM position as not wanting to cause operational chaos (and they were unaware of the scenes/music issue) but 1st timers were robbed of the proper experience. So they did the right thing for the guests. 🤩

Update: I saw one of the CM’s outside later (Dylan) and thanked him again for the help. He said it was fine and once they learned of what was missing they were okay with it.

But always make sure to be appreciative of any help the CM’s give you. They normally deal with a lot of crap from a lot of people, anything you can do to show you care goes a long way I’m sure 🤩🤩🤩
 
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