So your contention, if I have it, is that some people avoided the land because it dosent have enough of what they like, and not at all because it has stuff they dont like? To expand further, you're arguing that SWL lacks content with a positive attraction (the OT) but does not contain any negative repulsion (as no one would stay home because they hate the ST), essentially arguing the land (and/or ST) are mostly neutral or at best mild attractors? Forgive me for saying so, I do not want to devalue your opinion (it may be correct), but to me that just sounds like semantics that aren't the focus of OP's discussion of the executives.
I would think the two concepts are not mutually exclusive, they could both (postive and negative forces) be contributing to the lower than expected crowds. If you believe that the negative appeal of the ST is not a very large contributor to the dissapointing early crowds, then I would agree with you, but I can not agree that it does not exist at all. That reduces us to debating the very subjective matter of what percentage of the SW fanbase actively dislikes the ST (or TLJ), which, naturally, is an abyss of a conversation topic.
I dont know who the Fandom Menace is but it sounds like a personal annoyance you have with him and the divisiveness of TLJ?