Residents near Disney campus file insurance claims for home damage...

WDWmazprty

Well-Known Member
Original Poster
Check it out:


http://the818now.com/2010/12/27/residents-near-disney-campus-file-insurance-claims-for-home-damage/
Residents near Disney campus file insurance claims for home damage

3:08 pm, Dec 27th, 2010 Written by Bill Kisliuk glendale news regional voices of the 818 Add a Comment
A crack on the garage floor of the residence of John Pera, of Glendale, on Wednesday, December 22. The crack, Para said, had been there for several years, but greatly widened and offset after construction of the Disney childcare center, across the street, began. (Tim Berger/Staff photographer)

At least six property owners have filed insurance claims for damage to their homes that they say was caused by the construction of a childcare center on the sprawling Walt Disney Co. campus in west Glendale.
The residents have complained that the construction caused cracks in the walls of their homes and made life on nearby streets a living hell. They have so far refused to allow inspectors hired by Disney into their homes, instead going with their own insurers after their compensation demands went unmet.
“I was advised that if [the inspectors] are hired by Disney, chances are, they are going to find on Disney’s behalf,” said Jennifer Pinkerton, who lives on Truitt Street near the studio’s campus.
Her neighbor, John Pera, said he and others have tried to get Disney and city officials to respond to concerns about damage, traffic and parking problems since construction began in November 2009. Finally, with the project complete and a deadline looming for filing an insurance claim, Pera and others turned to their insurers.
“We put up with a whole lot, and then sat on our hands while Disney was aware of the damage,” Pera said.
During the first few days of construction, Pera said his house was shaking. Cracks appeared in his archway, bathroom, bedroom ceiling and bedroom walls. His front door wouldn’t open, he added.
In response to the insurance claims, Disney issued a statement affirming its commitment to working with the residents.
“We continue to be committed to evaluating the homes for those owners who will allow it.”
During a stakeholder meeting in mid-October, residents demanded that Disney pay for an engineering report compiled by an expert of their choosing. Disney officials refused, saying that they first needed to do their own assessment.
Ed Chuchla, Disney’s senior vice president for corporate real estate, promised the residents that their concerns would be fully addressed.
Two weeks after the meeting, residents sent Disney a document estimating the repairs at between $8,000 and $40,000 for each property at a total of about $209,000. The figure included $11,000 each for “quality-of-life impacts” related to noise, dust and the inconvenience caused during construction.
Not all the residents are in locking horns with Disney.
Shara Versweyveld said she felt tensions were running too high among her neighbors, and that she simply wanted the home repairs done. Two Disney inspectors came to her home in November, and she is waiting on the report, she said.
“So far they’ve been open with me,” Versweyveld said. “I anticipate we’ll be able to solve everything in a friendly manner.”
Work on the childcare center was completed in August, and Disney has since started construction on another nearby part of the creative campus.
Residents have no complaints about that work, but say parking and traffic remain a mess, with Disney workers parking on Paula Avenue and commercial traffic looping through Truitt Street.
City Councilwoman Laura Friedman, who attended the neighborhood meeting with Disney, said the city is addressing parking and traffic complaints, but that officials who visited the site during construction found no problems.
“I wish that when the construction was going on that we as a city had been able to intervene as it was needed, and that Disney had taken the concerns of the residents seriously and dealt with them then,” Friedman said. “But I do hope that the parties can come to an agreeable solution.”
 

Monty

Brilliant...and Canadian
In the Parks
No
So, residents want Disney to compensate them for damage done but won't let Disney in to inspect the damage?

"Dear Disney: Send money, trust me, you should." :rolleyes:
 

sweetpee_1993

Well-Known Member
Sounds like a neutral mediator is needed. Shame it has to be that way.

The part about the compensation for dust & traffic is crap. Progress happens. If you don't like the project go bark at the city planners & folks who issued the permits. I've lived in several homes where construction went on around us causing dust & inconvenience. Heck, acreage was cleared across from our first home & the ash from the burning debris drove us nuts for over a week. It happens. That part seems excessive. If it was someone other than Disney they likely wouldn't bother with that hum-dinger. But since it is it seems they tacked on a few extra bucks for good measure. :brick:
 

Wilt Dasney

Well-Known Member
Sounds like a neutral mediator is needed.
I agree. Sending in inspectors hired by the company that's being blamed for the damage sounds like a huge conflict of interest issue. Although one of the residents in the story seems to think the Disney inspectors have been fair with her, it just smells bad.
 

s8film40

Well-Known Member
So, residents want Disney to compensate them for damage done but won't let Disney in to inspect the damage?

"Dear Disney: Send money, trust me, you should." :rolleyes:

I can understand this. It's kind of like if you got into a car accident that was the other persons fault, and they said they would take care of it but only if you brought it to their shop. In anything like this you want an independent professional looking at the situation.
 

Monty

Brilliant...and Canadian
In the Parks
No
I agree. Sending in inspectors hired by the company that's being blamed for the damage sounds like a huge conflict of interest issue. Although one of the residents in the story seems to think the Disney inspectors have been fair with her, it just smells bad.

I can understand this. It's kind of like if you got into a car accident that was the other persons fault, and they said they would take care of it but only if you brought it to their shop. In anything like this you want an independent professional looking at the situation.

I absolutely disagree.

If I'm asking for compensation, the first thing I do is let the individual or company assess. If they make an offer that seems reasonable to me, I accept and move on. If they don't, I ask for an independent assessment, ideally at their expense. Then if they won't cover what the independent assessment suggests, I use the assessment as a basis for a suit.

Why escalate if it isn't necessary? :shrug:

Oh, yeah... You're in the U.S.A.! :rolleyes:

:lol:
 

s8film40

Well-Known Member
I absolutely disagree.

If I'm asking for compensation, the first thing I do is let the individual or company assess. If they make an offer that seems reasonable to me, I accept and move on. If they don't, I ask for an independent assessment, ideally at their expense. Then if they won't cover what the independent assessment suggests, I use the assessment as a basis for a suit.

Why escalate if it isn't necessary? :shrug:

Oh, yeah... You're in the U.S.A.! :rolleyes:

:lol:

Well maybe I have a better understanding of how Disney operates than you do. I actually had the opportunity once to go along with the Disney lawyers once to investigate a scenario that occurred resulting in a law suite. I can say that Disney's primary focus in situations like this is to find anything at all they can use as a reason why they are not at fault. You really can't blame them for this it's just how you operate a business. At the conclusion of this investigation I was talking to one of the lawyers and he told me that he thought it was probably a 50/50 fault of both Disney and the person filing the suit. He then said "of course we're not going to tell them that, they'll have to find that out for themselves" however they did not have the access to the facility to discover this.

So yeah when your dealing with something like this and any large company is involved you really have to protect your interests, I can completely understand that.
 

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