This is the information we got when we rang up:- If you have paid in full you only have 2 options, either extend the expiry date or you get a refund only for the days the parks are shut. You will not be able to cancel the remaining time if you pass expires after the parks reopen. How much you get back will depend on how long the shutdown is. You won't get anything until they know when the parks are open either and they don't know how the refunds will be worked out. We have 2 APs we want to get a refund and 2 which we want extended in our family, all are Gold passes.Two questions for APers who have paid fully upfront and requested a refund:
1. How is the refund amount determined? Is is strictly based upon amount of days remaining regardless of blackout dates, etc...? I was about halfway through my Silver AP period when parks closed.
2. I paid 95% of my upfront fee with a gift card and 5% with a credit card. Will the refund be issued back in the form of a Disney gift card then? Or can they refund all to my credit card?
I do not see myself going back for at least a year or 2. So a refund is my best option. I would also be willing to freeze my AP status for that period of time too if they were willing, but does not seem like that is an option.