Refillable Mug Policy

Cynderella

Well-Known Member
Hi everyone. I did a search for this but nothing really answered my question. And if there was a thread already Im sorry but I couldnt find it. My question is...I have several Mugs from different resorts and for years I have brought them back to the resort and used them again and again...I heard a rumor or read it somewhere but I forget....that now you have to buy a new mug everytime you go and that they have this policy written on the new mugs now. I havent been down since Nov 03 and we stayed at Ft. Wilderness and didnt have mugs but I know in the past I had brought ones back and had no problem. I was just wondering if anyone has been down recently and noticed a change at all. Thanks in advance for any info! :wave:
 

Gail Hayden

New Member
PurpleDragon said:
I understand your point, but remember there was originally no policy to begin with. Then Disney decided to slap one onto the mug and place random sings around the resorts that are hard to notice.

In the examples above there were already policies in place for people to abide by, so when that policy changes people will have no problem adapting to the change.

But to go so many years with out any type of policy and then to suddenly pull one out of thin air, so to speak, and try to make it stick. Thats a little harder to pull off.
Oh I do disagree, apparently from reading these posts here, the policy was free refills for life, or so it was verbally stated. The policy changed, it is posted, but, folks who purchased before the 2000/2001 policy change still feel as though they can continue to use the mugs.

It is basically the same as the examples I posted.

All in all this is a stupid debate. People are going to do what they want.
I am not the mug police, the soda machine police or any other police. Personally this does not impact me one whit and all I need to do is follow the rules myself and not worry about anyone else.
I am not self righteous in the least and I certainly hope I have not come off as judgemental, cause I am not.
Have a great day and enjoy your soda. :)
 
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Cynderella

Well-Known Member
Original Poster
Gail Hayden said:
Also, when I got my first checking account it was free, it should remain free cause that was how it was when I first got it. The policy change should not affect me, cause that was the rule then. I was also told it would NEVER change, hmmm, maybe I should sue the bank and all the CSRs for saying that back then.
Policy changes should never affect anyone ever.


My checking account was free and I just got it last year.
 
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Cynderella

Well-Known Member
Original Poster
Gail Hayden said:
Good for you. Mine is also free (new ones). The post was a illustration of how policies do change.


Ok so how did it change when you got yours for free many years ago..and I got mine for free last year?
 
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rosebud's mom

Active Member
Because, being one who remembers "when dirt was first discovered", checking accounts used to be handled differently than they are now.

I understand that you recently obtained a free checking account. However, there are qualifiers on just who can get a free checking account now at most banks. Minimum daily balances, set number of checks written in a month, senior citizen, student, etc......... Not like the original free checking account. They used to be something the banks offered more as a courtesy than they are now.
 
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Gail Hayden

New Member
Cynderella said:
Ok so how did it change when you got yours for free many years ago..and I got mine for free last year?
Here is an exciting concept for you. Different banks have different rules.
Many banks have free checking. Mine did, but changed. I switched banks.
Many banks still have checking accounts that are not free.
 
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Gail Hayden

New Member
rosebud's mom said:
Because, being one who remembers "when dirt was first discovered", checking accounts used to be handled differently than they are now.

I understand that you recently obtained a free checking account. However, there are qualifiers on just who can get a free checking account now at most banks. Minimum daily balances, set number of checks written in a month, senior citizen, student, etc......... Not like the original free checking account. They used to be something the banks offered more as a courtesy than they are now.
Thank you Rosebud's mom!!!! Sometimes concepts get lost on some people.
:)
 
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surfsupdon

Well-Known Member
Gail Hayden said:
Have a great day and enjoy your soda. :)

I absolutely love the lemonade that is used at WDW. My mug gets huge useage out of the free lemonade refills. Best. Ever. And glad to have the free refillable mug policy. :slurp:
 
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CRO-Magnum

Active Member
You may not be losing sleep but you are losing alot of free time...

I, for one, was told when we purchased our cups at Dixie Landings during our honeymoon in 1995 (looking at one on the shelf above my desk) that we could get free refills at any Disney property. I asked if that was only during the stay and was promptly told no, as long as I remembered to bring it back I was free to use it. Since then they have limitted refills by property and now by length of stay. I do not speak for others, but Disney is lucky I purchase any new cups at all.

When I was a consultant on a project at WDW a few years ago I asked an executive about the age 3 policy. He explained that children under 3 are free because they can experience so little of the park due to height restrictions. Not wanting to measure everyone for payment, Disney chose to use an age equivalent which works fairly well and most other parks imitate. Further their goal is to make sure everyone is paying at age 4 when you can experience the majority of the park and carry memories that will last a lifetime. He said that a year here or there is not something Disney can regulate anyway and that it is an honor system.

Regarding having 5 in a room for 4 as a former cast memeber in Resorts, specifically in Central Reservations, I can assure you it has NOTHING to do with fire laws. Disney chose to limit the size of the room to get as many rooms in as possible. That meant having double beds instead of queens and "no room for a day bed" although anyone who as stayed in one of the "value" resorts can tell you there is plenty of room with some re-arranging and eliminating the table and chairs. In 1990 we weren't even allowed to book a room at the Carribbean Beach Resort if someone slipped and told us they had five people. Disney's policy as explained to us was clear: these are low cost rooms and if your group cannot fit then you are expected to stay in a larger room at another property or get two rooms. This was back when the top room at CBR was $99/night and the low room at GFR was $239/night, just about double the price.

Although I agree that if you don't like the prices don't go, I do feel it's ashame that so much of the enjoyment has been ruined in my adult years by the feeling I'm paying more and more and receiving less and less.
 
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rosebud's mom

Active Member
Thanks for speaking up on the "its the fire law" excuse. I NEVER could understand why Disney seemed to be under more restrictive fire regulations than any other hotel. Back in the late 70s to early 80s my then husband, myself, our 2 little boys, and both my parents vacationed together. All 6 of us registered and stayed with no problem in hotels in Ocala and Daytona Beach. These rooms were ALWAYS much smaller than any room I have ever stayed in at Disney - especially the Ocala ones. I want to stress that each hotel knew exactly how many of us there were. We never sneaked someone in to the room.

But EVERY time we stayed at Disney we got the "fire code" story and had to take larger rooms or Fort Wilderness cabins. The accomodations were always nice, but I did resent feeling "bs-ed" into the room choice.
 
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1) Back to the "mugs". We return every year with our "Dixie landings "
mugs and refill them as we were told we could do.We have never had a problem with this and don`t feel "guilty" , we were told they were for "life".
From what I can gather the drinks are so cheap to produce Disney won`t
be losing sleep over it. Has anyone noticed that the soap bars are smaller
as well as the shampoo bottles? Also they no longer print a Transportation Guide , so remember to take one from a previous year when you go again.
2) We have 5 in our family so have always had 2 adjoining rooms which ,I know costs more but does give every one their own space when the kids are tired and parents need to have some "time-out"!
 
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surfsupdon

Well-Known Member
CRO-Magnum said:
I, for one, was told when we purchased our cups at Dixie Landings during our honeymoon in 1995 (looking at one on the shelf above my desk) that we could get free refills at any Disney property. I asked if that was only during the stay and was promptly told no, as long as I remembered to bring it back I was free to use it. Since then they have limitted refills by property and now by length of stay. I do not speak for others, but Disney is lucky I purchase any new cups at all.

Yes, we have our first ever mugs from Caribbean Beach back in 94, a deep navy blue with the CBR logo, for 5.99 I believe. (And this was before the mugs got all flashy with Disney characters--the simple and large Resort logos were much better) We were informed lifetime mug useage, just bring it back each vacation or you have to buy a new one. I think Disney was banking on people not bringing mugs back, forgetting, and then buying more.

Whatever the case, their policy has changed. I bring my original mug back for sentimentality purposes and use it without a problem, along with other vacationers who possess the original mugs and give a head nod in my direction. And the CMs mention how great it is we still vacation here after they see the vintage mugs.

We still buy one or two new ones each vacation, but use the originals.
 
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stuart

Well-Known Member
patricia27 said:
We have 5 in our family so have always had 2 adjoining rooms which ,I know costs more but does give every one their own space when the kids are tired and parents need to have some "time-out"!

You do know that the rooms at Dixie / Riverside can sleep 5. And nice to have someone else returning year after year with the good ol' dixie landings mugs.
 
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Gail Hayden

New Member
CRO-Magnum said:
You may not be losing sleep but you are losing alot of free time...

I, for one, was told when we purchased our cups at Dixie Landings during our honeymoon in 1995 (looking at one on the shelf above my desk) that we could get free refills at any Disney property. I asked if that was only during the stay and was promptly told no, as long as I remembered to bring it back I was free to use it. Since then they have limitted refills by property and now by length of stay. I do not speak for others, but Disney is lucky I purchase any new cups at all.

When I was a consultant on a project at WDW a few years ago I asked an executive about the age 3 policy. He explained that children under 3 are free because they can experience so little of the park due to height restrictions. Not wanting to measure everyone for payment, Disney chose to use an age equivalent which works fairly well and most other parks imitate. Further their goal is to make sure everyone is paying at age 4 when you can experience the majority of the park and carry memories that will last a lifetime. He said that a year here or there is not something Disney can regulate anyway and that it is an honor system.

Regarding having 5 in a room for 4 as a former cast memeber in Resorts, specifically in Central Reservations, I can assure you it has NOTHING to do with fire laws. Disney chose to limit the size of the room to get as many rooms in as possible. That meant having double beds instead of queens and "no room for a day bed" although anyone who as stayed in one of the "value" resorts can tell you there is plenty of room with some re-arranging and eliminating the table and chairs. In 1990 we weren't even allowed to book a room at the Carribbean Beach Resort if someone slipped and told us they had five people. Disney's policy as explained to us was clear: these are low cost rooms and if your group cannot fit then you are expected to stay in a larger room at another property or get two rooms. This was back when the top room at CBR was $99/night and the low room at GFR was $239/night, just about double the price.

Although I agree that if you don't like the prices don't go, I do feel it's ashame that so much of the enjoyment has been ruined in my adult years by the feeling I'm paying more and more and receiving less and less.
This is not to further debate this issue, but, to address some of your comments.

The under 3 rule makes sense, but, the ages 3-9 are limited as are some of the older folks. It would be nice to see a senior ticket (I may make it to that golden age, someday). Honor system, well, some people have honor and some don't. :) It is, however, a hoot when a three year old is passed off as two and a CM asks how old the kid is and he/she chimes up with 3 (or 4 for the really tiny kids).

As to losing sleep or free time, well my free time is free. I normally spend it answering questions about WDW, not debating issues. :) This is unususal.

Fire laws: hmmm, interesting. I am a member of DVC and they use the same "fire law" rule when a member books any of the vacation homes. It also has been mentioned that 5 in a room intended for four would be in violation of insurance laws and fair housing laws. It appears that the max in most of the rooms around Orlando have the same max. 4 for two bedded rooms.
I don't have enough free time to explore the fire, insurance and fair housing laws in FL. :) BTW, I remember the cost of CBR when it first opened, it was a great rate.
 
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Gail Hayden

New Member
patricia27 said:
1) Back to the "mugs". We return every year with our "Dixie landings "
mugs and refill them as we were told we could do.We have never had a problem with this and don`t feel "guilty" , we were told they were for "life".
From what I can gather the drinks are so cheap to produce Disney won`t
be losing sleep over it. Has anyone noticed that the soap bars are smaller
as well as the shampoo bottles? Also they no longer print a Transportation Guide , so remember to take one from a previous year when you go again.
2) We have 5 in our family so have always had 2 adjoining rooms which ,I know costs more but does give every one their own space when the kids are tired and parents need to have some "time-out"!
Good idea about the trans. guide, except, they do change routes. I did, however, receive one at OKW in Sept. And yes, the soap is smaller (and it is ivory now, ugh!!!!)and the shampoo is smaller and different.
 
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