I still cannot believe the ignorance on this site at times. Universal and WDW are obviously two very different creatures. Universal is aiming more to teens and twenty somethings, Disney is, and has always aimed for the families with young children. Just like how you wouldn't advertise a rap album by playing random smooth jazz music, you can't appeal to a group seeking action and adventure by showing them relaxing, charming pictures of a beautiful park, you need to turn up the volume a few notches, and make something that gets your attention. Universal ISN'T doing as well as they would like, everyone knows that, but people forget that Disney has a 30+ year lead on them, and has been in the market of Orlando for about 16 years longer than Universal.
Universal's effort has been amazing, and the park would be WORLD RENOWNED if it was anywhere else but Orlando. The Universal Florida resort blows the Disneyland Resort out of the water by far, and is better than any regional park by ten fold.
You can't go to Universal expecting to go to Disney, they are two COMPLETELY different experiences. While service is often lacking at Universal, and themeing isn't quite at the Disney level, they are still awesome parks, and are giants in thier fields.