DisneyBound
New Member
Im sure this is extremely uncommon but I wanted to see if anyone had experienced anything similar and how it was handled. A few weeks ago when we went to WDW, we did a character dinner at Chef Mickeys. We got there, checked in and they sent us right over for the photo. Just as we finished up the photo, we were standing in the corridor just in front of the photo area when we heard this crackling pop sound, and a second time and then my son said "ouch" and grabbed his arm. I looked down at him and then heard the sound again and felt a sharp poke at my arm. I grabbed my arm and looked at it but didnt see anything, then I check out my sons arm to find a small cut, probably 1/2 inch or less in size. It wasnt bleeding bad but it did bleed and it didnt bother him our whole trip but he did complain for the first couple hours occasionally. Apparently, the small hanging lights by the photo area had popped. The CM did go get him a bandaid and apologized and soon after, the restaurant manager came over and gave me a accident report and her card and apologized as well. She asked if we were staying at the hotel (contemporary) and I said no, POR. She didnt return to pick up the accident report so I asked the server to forward it to her. I really had thought maybe they would have given us a 10% discount or something but when the bill came, I paid the $120.00 plus tip and the $26.00 for pictures and we left. I know It wasnt a broken leg that ruined our trip and honestly, we had forgotten it the next day but the little gesture would have been nice.
I was in restaurant management for 12 years, it just seemed unusual. Ive heard so much about disney magic...I wasnt feeling it there
Great meal and atmosphere though...we would go back.