Problem day for MK.

[PeoplemoverTTA]

But on the other hand, I know that 99.9% of the guests at WDW on any given day would never know if an attraction wasn't operating at 100% (of course, this depends on the specific issue).

Even more dangerous, imho, because if they're consistently seeing attractions in poor quality, that will eventually become the expectation of "normal" for WDW. A scary thought indeed, that would bring even more horrible marketing campaigns cashing in on "nostalgia" and "magic," because the Disney Difference will be harder and harder to find.

BUT, they need to get back to the old ways of having 3rd shift miraculously fix things overnight, so that everything was show ready by the next morning.

Precisely. This one change can make such a profound impact on show quality and overall guest satisfaction. Compared to other costs on property it seems so minimal. So who's in charge of this decision?