POTC ride in the news...

GrumpyFan

Well-Known Member
It is not an easy process. At some locations guests can simply be transferred from ship to shore. In others CMs in hip waders actually have to come out and physically move boats to positions where guests can be transferred more easily to shore. It is a dreadful process and I can understand why the manager on duty would have given a restart every opportunity to be successful before calling for an evac.

We experienced a breakdown in March and they tried twice to do a soft re-start of just the ride systems, then once to do a full power off/on re-start. Neither was successful and required about 5 minutes for each. Eventually, maintenance and CMs came out and pushed our boat back to a spot where we could get out. It was a little tricky for our boat since we had to go backward thru a switch location and got stuck. But, they did manage to get us thru and we exited thru the maintenance area. It took a while, but nowhere near 2 hours. I guesstimated it to be about 45-60 minutes.
 

peachykeen

Well-Known Member
I was there that night and the downtime was about 1hr 43 minutes, but the evacuation started about 25-30 minutes into the downtime. I have definitely seen/heard of more prolonged downtimes that didn't make the news.
 

Master Yoda

Pro Star Wars geek.
Premium Member
I was there that night and the downtime was about 1hr 43 minutes, but the evacuation started about 25-30 minutes into the downtime. I have definitely seen/heard of more prolonged downtimes that didn't make the news.
That sounds much more realistic. The way the article reads you would think that they waited nearly 2 hours to start the evac.
 

peachykeen

Well-Known Member
That sounds much more realistic. The way the article reads you would think that they waited nearly 2 hours to start the evac.

Exactly. The entire ride had its initial break down, multiple attempts to fix it, subsequent evacuation, then was fixed, tested, and began running as normal again, all in less than 2 hours.
 
We got stalled on Living with the Land for about 20 minutes, traveled backwards at one point. No big deal, lost some time, that's all. It happens, but not nearly as often as other theme parks have rides shut down.
 

Victor Kelly

Well-Known Member
We were stuck once on the skyway in 92. Right after the turn, and above the raceway. Probably maybe only 30 minutes or so at most 45 minutes. Not fun at 3:30 in the afternoon with thunderstorms coming. But we took it as a different sort of Disney adventure.
 

RSoxNo1

Well-Known Member
2 hours is tough. Part of the problem is that when Pirates needs to be evacuated, they also need to shut down Jungle Cruise because the Jungle Cruise staff helps with the evacuation. I wouldn't be surprised if this had something to do with the length of the delay.
 

Glasgow

Well-Known Member
One time I was walking from Adventureland to Tomorrowland and the parade was on so I had to walk around and it took me an extra 2 minutes .. man was I ticked! Where's the compensation!!

Seriously though, 2 hrs seems a bit too long to wait. I got evac'ed from PoTC a few years back and we only waited ~30mins. Wouldn't let anyone take pics backstage either .. cheek! ha
 

Mikester71

Well-Known Member
It is not an easy process. At some locations guests can simply be transferred from ship to shore. In others CMs in hip waders actually have to come out and physically move boats to positions where guests can be transferred more easily to shore. It is a dreadful process and I can understand why the manager on duty would have given a restart every opportunity to be successful before calling for an evac.

Yep...that's how they evac'ed us off back in March 2009. They came out in waders and had to push or pull each boat up to a safe exit point.
 
Never had the "pleasure" of being stuck on a ride...yet. However, as a mom of 2 young children and having travelled with my parents as well, sitting for that amount of time and no bathroom or food is not good. I realize it must take some time to evac. everyone but 2 hours is too long.
 

GrumpyFan

Well-Known Member
2 hours is tough. Part of the problem is that when Pirates needs to be evacuated, they also need to shut down Jungle Cruise because the Jungle Cruise staff helps with the evacuation. I wouldn't be surprised if this had something to do with the length of the delay.

When we were on it in March and it broke down, I didn't see any Jungle Cruise people as we were exiting. I could see them using JC CMs who weren't on a boat to help, but not shutting down that ride too.
 

captainkidd

Well-Known Member
Thank heavens for all the martyrs on this board who wouldn't be in the least bit displeased if they were stuck on an uncomfortable boat for 2 hours as opposed to enjoying other attractions that they spent their money to see.:rolleyes:

Is it the end of the world? Of course not. I don't see anybody saying it is. But yeah, I'd be kind of ed too. Rides break down, we all know that. But you get to a certain point where you have to say "OK, enough's enough - Let's let these people off."

I swear, sometimes this board is full of all single people with no kids.
 

RSoxNo1

Well-Known Member
When we were on it in March and it broke down, I didn't see any Jungle Cruise people as we were exiting. I could see them using JC CMs who weren't on a boat to help, but not shutting down that ride too.

It's possibly that procedures changed, but I know I heard this in the past.
 

DonaldDoleWhip

Well-Known Member
Thank heavens for all the martyrs on this board who wouldn't be in the least bit displeased if they were stuck on an uncomfortable boat for 2 hours as opposed to enjoying other attractions that they spent their money to see.:rolleyes:

Is it the end of the world? Of course not. I don't see anybody saying it is. But yeah, I'd be kind of ed too. Rides break down, we all know that. But you get to a certain point where you have to say "OK, enough's enough - Let's let these people off."

I swear, sometimes this board is full of all single people with no kids.
I don't think the question is whether it would bother us or not. It probably would.

As to whether it's newsworthy and deserving of compensation, that's another thing. I didn't get any "compensation" when I was stuck on SSE for 45 extra minutes (on top of the ride's long length), and it wasn't on the news either. Attractions go down. If you're on it, then it's annoying. If you're in line, it's annoying. If you had a fastpass to use but you can't because the ride is down, that's annoying. But to me, none of these things seem like worthy topics on an actual news site.
 

majortom1981

Active Member
Thank heavens for all the martyrs on this board who wouldn't be in the least bit displeased if they were stuck on an uncomfortable boat for 2 hours as opposed to enjoying other attractions that they spent their money to see.:rolleyes:

Is it the end of the world? Of course not. I don't see anybody saying it is. But yeah, I'd be kind of ed too. Rides break down, we all know that. But you get to a certain point where you have to say "OK, enough's enough - Let's let these people off."

I swear, sometimes this board is full of all single people with no kids.

even if I did have kids disney gave me 20 use anywhere at anytime fast passes. who will complain about that?
 

talonstruck

Member
We were stuck on POTC this past August. We had just come up to the fog screen with Blackbeard. There was a loud clunk and the boat stopped with the first and second rows stuck under the fog. We sat there for 15 min and felt the nice jolt everytime a boat ran into the back of another boat.Eventually a cast member came out and had us place our hands in the air and rock side to side. The boat ended up moving after a couple of minutes of rocking. I am guessing the boat bottomed out from weight? It was really annoying to sit under that fog curtain and even though harmless it was making some people uneasy.
 

bigjodan17

New Member
Same!

i was at the MK for EMH in late august and the same thing happened to me atexcept my ride only lasted about 45 minutes. We got stopped before the drop for 25 minutes then continues to get stuck again and again throughout the ride.
 

pumpkin7

Well-Known Member
I have kids and I don't like being trapped on a ride. I got stuck on the rock and roll coaster (whatever the name) for a good 15 minutes. I didn't like being all strapped in without the ability to move much, those rides should be evaced pretty quickly. I won't do mission space again for the same reason, first time I was on it they just shut the door and there we sat probably a wheel chair or something being loaded in a cart but I do not like to be locked in a steel coffin staring at a black screen 12 inches from my face. That one flat out made me jumpy and I won't go on that ride again. Not sure if I could deal with a long wait trapped on that ride. Another time I was stuck on the the golf ball looking ride at Epcot for a good 30 minutes as I was turned back wards going down the hill. Didn't really mind that, sort of took a nap looking up at the stars worse part was they kept coming on saying don't leave the ride vehicle stay seated etc. If they just left the music on I would have taken a 30 minute nap, would have been fine with that. HM has almost become unrideable because they stop that all the time for wheel chairs or whatever hopefully that has been improved with the last make over.

golf ball looking ride? lol.
and you won't ever be rid of stops on HM or SE or anything that has a constantly moving track. sometimes they have to stop them to let on wheelchairs, and it's only for a few seconds.


..... In others CMs in hip waders actually have to come out and physically move boats to positions where guests can be transferred more easily to shore.......


that would be my worst nightmare, having to wade into those dark waters. i know they aren't very deep, but think of all the things you could get your foot stuck in. i know the cm's are trained and what not, but no, that's creepy having to walk through the waters.

i think the longest we were stuck on a ride for was on splash mountain. i have no idea what happened. it was during our first trip in 1997. suddenly, the ride just stopped; we were right next to a waterfall (which i actually did look out for on our last trip, but it must have become a victim of the everlasting 'water drought' because i couldn't find it.)
me and my dad were drenched by the time we got off the ride. we must have been stuck there about 30 minutes. my mom was worried sick lol. but it was no biggy. eventually they started up the ride again, and we were able to ride the rest of it.

then of course there's the obligatory stops for wheelchair access on SE earth and HM. never actually had to be evac'd from any ride though.

another good one (albeit we weren't actually on the ride) was when the mummy ride first opened in universal studios. it couldn't have been more than a few weeks old. me and my dad were queuing for it, and we got right to the front, just about to be loaded, when the cars stopped. now, at this point we'd been queuing a good 80 or 90 minutes (this was before fast pass etc) at least. after another few minutes, they started letting the line out.
now this took ages. we were right at the front.
my mom didn't want to ride with us so she'd been outside waiting for us. we'd probably been gone about 2 hours at this point. she said an ambulance pulled up outside, and hundreds of people were coming out, but there was no sign of me and dad! she thought something had happened to us.
we of course were fine and came waltzing out as one of the last people. not sure what happened, but we didn't get any compensation for our wasted time. we just carried on with our day.
 

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