The Mysteries of PIN offers revelled...
Disney will proactively send PIN Offers (also know as Direct Mail offers) to random Guests by E-mail or postal mail. The mailing will not include a package code, but will include a PIN number with a reminder for the Guest to mention their PIN when calling along with a unique phone number to call. These offers are sent to Guests who have been entered into our household database at any point in time such as those Guests who have...
- Traveled to a Disney Resort anytime in the past (could be any Adult listed in the room)
- Never been to a Disney Resort but priced a vacation online or by phone
- Recently ordered a Vacation Planning Video online
- Has been registered at any Disney operated website (DISNEYWORLD.com, DISNEYLAND.com, ESPN.com, HISTORYCHANNEL.com, FAMILY.com, ABCNEWS.com, etc.)
Some offers may be distributed to Guests who only meet certain criteria such as resident of a select State (FL, GA, NY, etc.) or Country (Canada, Mexico, United Kingdom, etc.) to households with children of a certain age group, or households without children, or maybe those involved in a Disney event (Give a Day - Get a Disney Day, Walt Disney World Marathon, etc.) Some offers may only be distributed to Guest who have not visited Walt Disney World in x number of months/years. Other offers may be sent only to those who currently have a reservation at a specific resort to entice you to upgrade your hotel or package. Still others may have no criteria at all. The only constant factor is the individual choice of Guest names is
ALWAYS random.
If you meet the critiria of two different offers, it is possible you may be ramdomly selected for both offers. Also sometimes guests may be selected for an upcoming offers months before it booking window begins, and therfore you were selected before you booked your vacation but not sent the offer until its released date.
PIN offers are always non-transferable. If the guest can verify the name and address on the card and they are either that person, or the spouse of that person
AND they currently live at the same address listed in our database, they may take advantage of this offer based on availability. If they do not meet this criteria, the offer
cannot be used. Attempting to transfer a PIN offers may result in both the Guests (the one who received the offer and the one who used it) being permanently removed from receiving future PIN offers.
In addition to security reasons, this is another reason why we ask for the correct address of ALL Guest in the room when you book with us. If on a previous reservation you told us that Aunt Sue lived at your address (or has your e-mail address), and later Aunt Sue is selected to recieve a PIN, she would not be able to use it because she does not live at the address in our database, nor would you be able to use is as you are not Aunt Sue.
If a PIN is attached to a Guest's household, but the Guest has not received the PIN offer in the mail, a DRC Cast Member will automatically offer the promotion if it is available for the Guest's requested dates and package. There is
never a need to call just to ask us to "check" to see if a PIN offer is listed under your name.
Although many PIN offers will only offer a Room-only offer or a basic Magic Your Way Package, nearly all will allow you to upgrade to a package such as the Magic Your Way Plus Dine or Deluxe Dine. Also like most discount offers, the lead-in rate may only list Value Resorts or Deluxe Villas, but often will include all 24 of our resort hotels, just ask!
Even though offers are non-transferable, depending on the specific offer, you may be able to book up to three rooms using the discount as long as you are staying in one of the rooms, and all three rooms are for the same hotel and travel dates. Note though if the PIN recipient cancels their stay, the other rooms may lose the discount.